Question about HP LaserJet 4L Printer

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Unable to use manual feed. The paper advances about one inch, stops and the red Paper Light illuminates. How can I correct the problem? Thanks Jerry

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  • jerryfrang Oct 05, 2010

    I appreciated your reply and understand the problem. Unfortunately, the service manual replacement description appears rather difficult or I may be looking at the wrong page. Can you identify the page? What should the typical cost to replace the rollers parts plus labor?

    Jerry

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Hi Jerry.

Ensure that there is no foreign object inside the printer, like a small screw. If an object gets in the paper feeder path you can get the same problem.

Ensure that the paper drawer is fine, and that the guides inside drawer are well placed and not obstacling the paper path.

If that does not fix the problem, then the rollers that push the paper inside the printer have lost their grip. This normally happens after years of usage, as the rollers surface gets hard and slippery, loosing its grip.

Solution is replacing the rollers. Parts can be ordered from HP. Below the service documentation:


Service manual.

Part manual:PRG Parts List.

Posted on Oct 05, 2010

  • Ginko
    Ginko Oct 05, 2010

    Hi.

    Effectively the replacement of the rollers is not considered a user level operation. Replacement involves disassembly of the printer to a certain level.

    If paper stops before getting completely inside the printer, then part to be checked is the pickup feed roller and the registration rollerI, if the paper is stopping after entering almost entirely inside the machine, check also te transfer roller.

    Refer to diag.at page 33 to identify parts. Assembly is explained from 6.42 to 6.49.

    Before going for the roller disconnect cables, remove drawer, remove toner, turn printer upside down and shake it gently (be careful, it is an heavy and delicate piece of electronic). If you hear a loose object, that is the problem.

    The replacement roller is $30/$40, more parts may be needed, small HP gears go for about $5/$10.

    Here the part.

    Sometimes is it possible to give new life to an hardened rubber roller by using very thin abrasive paper on the roller (feeding the printer with it several times). Even if the method sometimes work, there is a good chance to inflict more damage to the printer. I suggest not trying this method unless you really want to get rid of the printer (do at your risk).

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