Question about Arris SURFboard SB4100 (46977600100) Modem

1 Answer

Hello, My power and receive lights (first two) are lit, the third (send I believe) is lit sometimes and the online light is not lit at all while the PC light stays lit. Could I have a bad modem?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 88 Answers

Authentication failed - call your (i believe u have cable isp ) to reset the line and modem . nothing wrong with modem

Posted on Oct 05, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get to try the service completely Free afterwhich it costs $6 per call and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Sb4200 modem standby problem


This isn't much help, but be aware that this is an old modem, so no surprise that Arris cannot help with it. The process you describe sounds like what I just went through with a BRAND NEW Arris DG860A modem. The modem is going through the boot-up process normally when it cycles through "power, receive, online, send". Mine did the same thing. But without more info, I don't know if the rest will apply to your modem. In the case of the DG860A, which was owned by me, Comcast technicians both online and in-person could not get it to authorize on the Comcast network. Even though Comcast replaced my DG860 with their DG860, it is believed that my model did not have the Comcast generated code needed for authorization, and for some reason would not accept it.
So in short, if this is a new modem installation of an older modem, it may be lacking a piece of code necessary for the network to authorize it.

Apr 01, 2017 | Arris SURFboard SB4200 Modem

1 Answer

GWL Washer won't spin only beeps; Diagnostic lighs:the third light is lit up green in the bank of lights on the left; the first light on the right is lit up orange and the third is lit up red. Thanks,...


GWL Washer won't spin only beeps; Diagnostic lighs:the third light is lit up green in the bank of lights on the left; the first light on the right is lit up orange and the third is lit up red. Thanks,Hepi

Jul 24, 2011 | Fisher and Paykel GWL11 Top Load Washer

2 Answers

How many lights should be on my westell model327w?


b2f0922.jpg
The Westell has several lights on the front that have various meanings

Power = When lit, this light indicates there's power to the router. It should be solid green.

Ethernet = When lit, this light indicates that the modem is communicating with your computer. This will be on only if you're using the Ethernet cable to connect the modem to your computer

Wireless = When lit, this light indicates that the wireless function of the Actiontec is working. This will only be lit if you're using the wireless function.

DSL = When lit, this light indicates the modem is speaking to the central office (phone company). When working, the light should be solid green.

Internet = When blinking, this light indicates that you're receiving information i.e., you're able to browse from site to site. This light will be blinking as you're receiving information.

Sep 16, 2010 | Computers & Internet

2 Answers

Power, Receive, Send flashes, No online light or the rest. Help?


Throw it away or send it to Motorola they get very HOT and this causes failure its common in routers and modems

Sep 21, 2009 | Arris SURFboard SB4200 Modem

1 Answer

Online light blinking


change the last four digits on the mac 192.168.100.1

Jul 28, 2009 | Arris SURFboard SB4200 Modem

1 Answer

Online light off, all other line are on


i guess the above procedure msut work

Sep 28, 2008 | Arris SURFboard SB4200 Modem

1 Answer

ONLINE light is off, power, receive and send are on.


Online Flashing - Scanning for a network connection.
On - Startup process complete. Modem aqcuired.


No online means no connection to the cable company DHCP server

Aug 12, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

1 Answer

Receive activity and send lights are blinking. power light is on. and online is off


try to unplug it and the cable for a few minutes, then replug it and see if that helps.

Jul 27, 2008 | Arris SURFboard SB4200 Modem

1 Answer

Receive, send, and activity lights are all blinking but online light is off


Power Cycle the modem if the 4 lights do not go solid you would want to contact your cable provider to ensure signal is being received properly to modem.

Jul 27, 2008 | Arris SURFboard SB4200 Modem

Not finding what you are looking for?
Arris SURFboard SB4100 (46977600100) Modem Logo

156 people viewed this question

Ask a Question

Usually answered in minutes!

Top Arris Computers & Internet Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

bobkoure

Level 1 Expert

36 Answers

Suddenlink Help

Level 1 Expert

44 Answers

Are you an Arris Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...