Question about 2wire Computers & Internet

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After working for months with our att uverse system, my Dell netbook can no longer connect and I get the message "problem with wireless adaptor or access point". Other computers work on the network and this same netbook connects fine via wireless at work and other places. I have recycled power and reset systems, etc. What should I try next?

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This is basically an issue with the settings on wireless. Feature incompatibility is what i ll say. Your 2wire access point will be broadcasting a mixed wireless signal. Open the access point interface on a web browser by typing: http://192.168.1.254
Go to the WIRELESS settings section.
Change the SSID to whatever you want (It should be 1 word with no spaces).
Change the wireless mode to 802.11g only.
Change the wireless channel to 1, 6 or 11 (any of these).
Finally, it would be preferred if you set your wireless security mode or type as "64-bit WEP" and the key1 can be set as your phone no. because it has to be 10 numbers.
Now if your access point is WPS (Wi-Fi Protected Setup) enabled, you can disable that feature.

Even if these steps do not work, you must take a back-up of the settings and upgrade the firmware version or re-flash the same version of firmware and restore to factory defaults and then later if it cannot be configured back by you, you can simply restore the saved the settings.

For further clarifications, please revert! Good question. Even we technicians encounter it.
Thanks for asking.

Regards,
Arvind S Iyer

Posted on Oct 05, 2010

  • beclu727 Mar 12, 2011

    This worked for us, but had to specify channel 6. Channel 11 did not work.

  • Arvind Iyer
    Arvind Iyer Mar 18, 2011

    Channel 11 or Channel 6 depends on the local wireless traffic around your place. I gave you a generalized solution which would work 99% and great to know that you made it to 100%!! Thanks for reverting.

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