Question about Samsung RB215LASH

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Samsung RB215LASH Hopefully you can help~ the freezer is set @ 8degrees but falls to -16! fridge on top ok... what do I do? Got from family member who said they didn't have any trouble....... move into new home w/ new appliances or they would still have it. I asked if they were going to get rid of old appl because I liked it and the size is great for us. But will have to go back to my old stuff if I can't figure this out........

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  • derrend Jun 02, 2008

    I have the same issue. The temp setpoint is at 0 but the freezer temp display reads -15. I'm going to get a thermometer in that range and see what the temp actually is.

  • Anonymous Jun 07, 2008

    so do I. Ice cream goes from hard as a rock to soft and back. Ice thaws slightly then refreezes as a block.

  • notveryhappy Jun 07, 2008

    So do I. Ice cream is hard as a rock then soft then hard as a rock again.

    Ice melts a little then freezes back a a solid block.

    Samsung replaced the unit once already (Lowe's brought me a new one) and still the same problem.

    My freezer is set on 6 degrees.

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This problem occurs ,if the thermostat is not working properly in the fridge

Posted on Mar 04, 2009

  • triloknath Mar 04, 2009

    this problem occurs ,if the thermostat is not working properly in the fridge

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My refridgerator freezes the milk, How do i stop it from doing that? The temperature setting is in the normal range and the condensor coil is clean.


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Sep 22, 2010 | Samsung RB215LASH

1 Answer

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Anyone reading this with a similar issue, save your money and defrost it overnight. You should see a pool of water in the bottom of the freezer after defrost if this was the problem.

Jul 24, 2010 | Samsung RB215LASH

1 Answer

Temperature showing on door indicates freezer is +19 degrees (currently set for 0) . Cannot adjust temperature to recommended + 6 degrees and when it is set there it goes to +25 degrees). Refrigerator...


Un plug the fridge and remove the top plastic hinge cover...There is a connector there that is for the control panel. Disconnect and reseat that connector...If there is a glob of hot glue there it may keep the connector from totally seating together. Remove the glob of glue.....

Re-apply power and see if that helps...
This fridge is a comptuter controlled machine. It is extremely complex in it's operation....Bummer.....I have one and have worked on it for 3 different problems...
Most service guys are just going to throw parts at it.....they have no understanding of the operation of it...
Here is a link for the service manual that may help if someone in the family can follow instructions...Nice tests....
http://www.ajmadison.com/ajmadison/itemdocs/DA68-01778A-EN.pdf

Good luck....

Apr 11, 2010 | Samsung RB215LASH

1 Answer

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I had to pull off both back inside freezer panels, unplug, and completely defrost the freezer.  I am getting a refund.

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No problem just use the + and - buttons when you have chosen the temp. you want just let go and that is the temp the fridge or freezer will set at.

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2 Answers

The freezer is too cold.the highest temp. is 8.we can't go any higher. Our ice cream is so cold we can't scoop it out. we have an RB215LASH bottom freezer.


The fridge (on/off) is actually regulated by the thermostat in the refrigerator section. If the door leaks, it will force the compressor on too often. Otherwise, there is a port where the cold air is delivered (near ice cubes) -try (partially) blocking it with tape

Apr 01, 2008 | Samsung RB215LASH

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