Question about Maytag Neptune FAV6800AW Top Load Washer

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My Maytag Nuptune fav6800aww won't spin. I followed the directions to replace the clutch, but that didn't fix it. The tub will not rotate in either direction. I have taken the transmittion out and it still won't rotate.

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Maybe the Outer Tub bearings are seized. With the Clutch Pulley removed the wash basket should rotate within the Outer Tub bearings with one finger in CCW and CW direction does it?

"" I followed the directions to replace the clutch, but that didn\'t fix it. "" Was it my post Clutch Fix post? If your FAV6800A used the Upper Bearing One-Way roller clutch bearing ring do you feel on reassembly the parts are seated correctly.

What are the first two digits of you s/n of your machine?

Was the Clutch Pulley One-Way Roller clutches bearing rusted up severely or only slightly? I'm trying to get a feel for a Tub Seal leak........Rich

Posted on Oct 06, 2010


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I Have A Neptune Washer Model FAV6800AWW Have error code of LR Lock rotor? what is bad? control board ot motor or both?

Motor for the most part is bullet proof has a 10 yr warranty

I would start with front panel removal and see if you can rotate the Clutch Pulley CW the Wash/agitate direction and CCW the Spin direction. Make sure nothing is seized.

It could be an issue with the Control Board or the Motor Controller. I have working spares for all and that makes troubleshooting easier.

If you decide to troubleshoot further and try a Control Board swap (in the console) or a Motor Controller swap I would buy parts from a supplier that will allow you to return the part for refund with no questions asked.
Google this ""Neptune TL Washer FAV6800AWW"" a forum where I help owners of the FAV6800A and FAV9800A machines.

This is a sticky on a DIY forum at the 5th post down you can link to the FAV6800A/FAV9800A Service Manual. You can post in that forum in the Maytag washer forum for additional help. You will find a link to parts supplier.
I link you to a post on this forum where I was working with an owner who was troubleshooting issues and started throwing a LR error code. He ended up replacing both the Motor Control Board, my 1st suggestion and that did not resolve the issue. A Control Board swap in the Console resolved the issue. Maytag Neptune Top Load FAV6800AWW -- tub/motor will not spin ... I won't troubleshoot any further on this forum it's just difficult for me. Can't edit, search post and sometimes pics don't attach. There are better DIY forums out there for working on the FAV6800A/FAV9800A......just mu opinion.

Your machine more than likely is ready for an Tub Seal replacement.....Google this FAV6800A/FAV9800A Outer Tub bearing replacement Another forum I help owners with FAV6800A/FAV9800A machine issues........good luck.

Sep 06, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Model fav6800aww drains during the wash and rinse cycle but does not drain during the spin cycle. it give an dc code during the spin cycle which i know that means unbalance but what does that have to do...

Clutch issue and possible time for a tub seal replacement

Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Google this for Outer Tub bearing rebuild;""
FAV6800A/FAV9800A Outer Tub bearing replacement""

Aug 20, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My neptune tl fav6800aww starts, then I believe at th first spin cycle starts then stops. Then it starts a loop of this process and never continues on. No error codes are displayed. When I open the lid...

Open the washer lid and see if you can rotate the wash basket CCW this is the Spin direction.

The wash basket should not rotate CW. If the the wash basket will not rotate CCW then I feel the One-Way Roller Clutch bearing is seized. If you place the washer cycle in a Spin Only cycle I believe you may see the same fail process with no error code.

If you want to DIY the fix Google this Neptune TL Washer FAV6800AWW. That will take you to a FAV6800A Sticky.

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.

I feel you will find that the Clutch has failed due to a leaky Tub Seal. A replacement Clutch Pulley will more than likley get you back in service. Once you have the Service Manual you can pull the front cover off drop the Clutch Pulley out and inspect.

I won't offer any more help on this site it is just to difficult to work issues. You can see by past ratings I know the machine and have helped owners. If you are not the DIY type then callin in a Service Repair will cost $65 to $90 range and more than likely they will not have a clue. Go thru the FAV6800A forum here and search the post. i.e. this is typical repair service result for support........

Not hammering service people, most just don't have the hands on knowledge to diagnose machine issues. Once you know the fail point anyone that has very basic mechanical skill sets can repiar the machine. Go to the forum that has the Sticky and open up an issue in the Maytag washer part of that forum and I will help. I scan the forum a few times a day. If you are not into a DIY fix just disregard this post.

Apr 13, 2011 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Maytag fav6800aww washer (transmission) problems


“”All looked well but when the motor switched directions it locked up and started squeeling real loud and the belt was going around clutch but clutch didnt move.“”
Was this during the water fill cycle the machine? The Control Board will signal the Motor Controller to spin Motor/wash basket 50RPM in the CCW direction during water fill of the Cycle selected. This is the Spin direction of the wash basket during all spin cycles. If you can observe with the front cover off. Don’t raise the washer top from the base to far or you will spray water around the machine.

You can empty the wash tub with excess water by going into Service Mode and turning on the Drain Pump;
I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.

What are the 1st two digits of your Serial Number that is your series number found here;

Did your old clutch pulley use the Upper One-Way Roller Clutches bearing ring?

With the belt off the can you rotate the Clutch Pulley by hand CW direction the Wash/Agitate direction tumblers will turn. Then rotate the Clutch Pulley in the CCW direction the Spin Cycle direction. After the Clutch Pulley is rotated a few turns the Large Wrap spring in the Clutch Pulley will come under tension and the Wash Basket will rotate CCW. Someone will have to verify that for you while you are on your knees.

I'm wondering if you have the Clutch Pulley seated properly. Sorry you wasted money on the Front Struts. Did you follow my Clutch Fix post for the Clutch maintenance/replacement?

Let’s start there and try to determine if the Clutch Pulley will turn both directions by hand. If it won’t I would reseat the Clutch Pulley and try again.

See my Clutch Fix post for reseating the Clutch Pulley and the SM on page 47. Note the 1/16-1/8" gap between the Pulley face and shaft end.

The coins are normal for us folks that don’t check pockets….:)

It’s difficult to rotate by hand the pinion gears of the tranny that drive the tumblers. I have not seen any transmission lock up to date but that is possible.

Let me know if I can help. I know you have the SM the parts view is handyif you don have Sears Parts Direct

Also how much rust on the old Clutch Pulley? You may have a slight tub seal leak and I can help you with that.


Jul 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a load squeaky sound on my FAV6800AWW washer. THe machine spin but when is starts agitating, the sqeaky sound can be heard.

This could be the start of Outer Tub Bearing issue.

Raise the lid of your washer and rotate the wash basket CCW as fast as you can. Does is spin down slowly to a gentle stop after several revolutions with no bearing noise?

The Service Manual for reference. Sears Parts Direct for reference.

I would by removing the Clutch Pulley and check for One-Way Roller clutches bearing wash water contamination. That will give you a feel for the integrity of the Tub Seal. See my Clutch Fix post for support.

If this is Outer Tub Bearing noise you will have to replace them along with the Tub Seal and Tranny O-ring. The Series 16 machine (I have that one also doesn’t use the upper Clutch bearing ring. That upper One-Way Roller clutches bearing is integrated into one of the Outer Tub bearings.

See this post. This guy bothered me for his statement that I left him hanging. I’m a DIY’er not a appliance tech and most AT’s won’t touch this with a 10 foot poll due to lack of knowledge. I did replace the Outer Tub bearings on a ebay win Series 10 machine. See this post for the details of that.

Don’t get too excited by any of this. 1st determine if the squeaky noise is Outer Tub bearing noise I haven’t had them fail yet but I would suspect you will hear metal against metal grinding of the ball bearings in the bearing race. There will be down time for the tear down and work. You need to determine if this is worth it for your situation. No more than a $85 to replace Outer Tub bearings tub seal tranny o-ring and buy Maytag Spinner Nut removal tool for reassembly and you extend the service life of your $1K machine.
If you want to DIY further let me know……Rich

Jun 12, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

FAV6800AWW is very loud in the spin cycle only, the basket does move freely and the belt is in good condition. the noise does not seem to be from the clutch,

What are the first two digits of you serial number of you FAV6800A or FAV9800A? It will digits 10, 11, 12,thru 17.

In spin Cycle the Wash Basket rotates in the Outer Tub bearings in the CCW direction. I1f you spin the wash basket CCW by hand as fast as you can the Wash Basket should cost several revolutions to a gentle stop. Does it?

Do you hear and bearing noise/grinding sounds as the wash basket coast to a stop? If so I would drop the clutch out and inspect for traces of a Tub Seal leak.

My Clutch Fix will help you disassemble and let me know if can help. I have …….Rich

May 10, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

My Maytag Neptune TL FAV6800AWW stops on the spin cycle (~11 min). I can see and hear the tub tumbling kind of hard even though it has small amount of clothes. I already removed the clutch and lubed with...

Thank you for posting your Model number very much appreciated. Did you follow my Clutch Fix post for the clutch maintenance you performed? Did your Clutch Pulley use the upper bearing ring as I show in that post? When you stop on Spin Cycle do you have an unbalance error code such as dC or uC. What are the first two digits of your Serial Number it will be 10 thru 17 range. I?m an owner and will I?ll try to help?..Rich

Apr 09, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

Spin cycle locks up

it is the clutch and be repalced fairly easily

Oct 04, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Tub rotates CW during agitation, out of balance, hits side of metal cabinet, but no error code

Hello srcoray,

Did you replace the clutch, just trying to get a feel for your hands on experience with the machine? If you did the work did your machine use the upper roller clutch bearing along with the clutch pulley mounted roller clutch bearing?

The FAV6800AW uses a reversing motor and motor controller that powers the motor and clutch pulley to rotate CW in Wash/Agitate cycle and CCW in Spin Cycle.

In Wash/Agitate cycle the roller clutch bearing should rotate freely CW allowing the agitator shaft to drive the transmission in wash cycle driving the tumblers to rotate only not the wash basket. In spin cycle the roller clutch bearing will lock up (one-way roller clutch bearing) driving the spinner shaft to rotate the wash basket and transmission CCW. Unless my thinking is wrong it sounds like the one way roller clutch bearing is frozen or dragging and not rotating freely in wash cycle rotating the wash basket CW. I’m an owner like you and will try to help.

Just a few other questions;

If you have a load of wet clothes in the wash basket and you select Spin Only cycle will the spin cycle complete with out dc/UC errors?

With the lid raised can you rotate the wash basket CW? It should not; it should only rotate CCW and do that with very little resistance.


May 22, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Problem Magtag TL

UC means the washer cannot spin. There's a bulletin out this.
The clutch is likely the cause of these error codes, preventing the unit from spinning freely. A new clutch was introduced in production in March 2005 to improve performance and should reduce these error codes.

1. Visual verification can be made of a malfunctioning clutch by observing the lifter operation in spin. The lifters will rotate up to one complete rotation just prior to the tub starting to spin counter clockwise. Should the lifters continue to rotate while the tub spins, examination of the clutch will be necessary.

2. Inspect the 14 wire plug in the control console for loose red\white- pink- blue\white from the P3 connector. Also inspect the wires and connection point on the Tub Displacement Sensor for corrosion. Measure from PK to Wh/Bu at the P3 connector. The voltage should be approximately 1.5vdc when the tub is centered, 3vdc when the tub is pushed to the right rear of
the cabinet and 0vdc to the left front. Any variances of these voltages, the 14 pin harness connection, tub displacement sensor, and sensor connector should be checked.

Jan 05, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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