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Outlook program has refused to open and ask that I check internet for solution

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Try to open Outlook in safe mode. Follow thses steps to do it.

1.Click on start button (for Vista it will be Windows button ) and click on Run.
2.Type outlook.exe /safe and press enter.
3.If outlook is not starting then we have to do a detect and repair. Follow these steps to do that.

Detect and repair.

1.Click on Start button (for Vista it will be Windows button ) and click on Run.
2.Type outlook.exe /safe and press enter.
3.Go to Help tab in Outlook and select office diagnostics, click on continue and click on Run Diagnostics.

Method 2:

Try to open Outlook without addins.

1.Click on start button and click on Run.
2.Type outlook.exe /a and press enter.

If he can open Outlook in this way, then the third party addins are causing the issue. This can be resolved by
removing the third party addins. Follow these steps to remove third party addins.

1.Open Outlok and click On the Tools menu, click Trust Center, and then click Add-ins.(for Office 2007).
2.In the Add-ins box, identify the add-in that you want to disable and note the Add-in type located in the Type
3.Select the Add-in type in the Manage box and then click Go.
4.clear the check box for the Add-in that you want to disable and then click OK.

  • Method3:

    Press Cntrl+Alt+Delete to open task manager and click on processes. click on outlook.exe and click on End process.
    If there is multiple outlook.exe running end all of them. Try to open outlook after ending all outlook.exe processes.

  • 4

    Take a back up of pst files and reinstall Outlook . follow these steps to take a backup of pst files.

    1.Close any messaging programs such as Outlook, Microsoft Exchange, or Microsoft Windows Messaging.
    2.Click on start button and go to setting and open control panel.
    3.Double-click the Mail icon.
    4.Click Show Profiles.
    5.Click the appropriate profile, and then click Properties.
    6.Click Data Files.
    7.Under Name, click the Personal Folders Service that you want to back up. By default, this service is called Personal 8.Folders. However,
    it may be named something else
    9.Click Settings, and then note the path and file name that appears.
    10.Close all the Properties windows.
    11.Open the file through the path and copy it to a new folder as backup.

  • Posted on Oct 05, 2010


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