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1 yr old whirlpool dryer, belt and pulley ok but will drum will not turn. motor appears to be ok

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  • Dryers Master
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ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Sounds like your problem may be a broken belt, or the belt may have slipped off of the motor pulley, or idler arm pulley or a faulty motor.
If you have to check/replace/repair your drum motor,drum seals,belt,rollers, etc.
If replacing drum seals be sure to use a good grade of weather proof cement to hold the seal/s in place.
Note: This method works for most front loading machines.
Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer. Be real careful not to knock any of the wires off of the timer switch or other electrical connections.
Remove the lint filter and the screws that hold the filter housing.
Then remove the top of the dryer.
Note: Some of the tops tilt backwards and do not have to be removed completly.
Remove the front of the machine, this will expose the belt and drum, remove the drum and belt and this will expose the drum rollers, idler arm bracket with pulley, and motor with pulley. Pay attention to the route of the belt, this will come in handy when you go to reinstall the belt and drum.
Sometimes the belt will slip off of the idler arm or motor causing the drum not to turn.
While you have the drum out, I would recommend that you lubricate the drum rollers at the shaft of the roller with a good grade of machine oil like 3 in One oil. This will save you a problem later with the rollers getting noisy, also check your drum rollers for flat spots, if they have flat spots on them this will cause a noise like a thumping type noise. You will need to replace the drum rollers if they have flat spots on them.
This is a FREE answer, Please rate me

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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Samsung dryer DV4015J turns on and motor sounds like its working but the drum does NOT turn so clothes do not dry, they just sit in dryer container?


If this is the older type, then the dryer drum is rotated by a thin loop belt that goes around the drum and then a pulley on the motor. I had to replace my 20 year old dryer belt on a Whirlpool a couple years ago. The front comes off and the belt slips over the drum. The front of the Whirlpool is held on by friction clips that have to be pried off with a flat blade. I suspect that you can do the same. look on the internet for a diagram of your dryer or you may have one in the manual that came with the machine.

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Drum won't turn


Your dryer uses a belt wound around a spring loaded pulley and, around the middle of the drum and, around the motor pulley to turn the drum. If you feel capable of fixing ths yourself: Unplug the dryer, if it is gas or, electric. if it is gas: shut off the gas line to the dryer then remove the gasline; next pull the dryer out from the wall and, remove the back panel. Once you do this you will see that the belt has fallen off both the motor pulley and, the spring tension pulley. put the belt back on so that the belt is tight around the drum and, the drum will turn again.

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ALWAYS UNPLUG YOUR DRYER BEFORE ATTEMPTING TO DO ANY WORK ON IT.
Sounds like your problem may be a broken belt, or the belt may have slipped off of the motor pulley, or idler arm pulley. If you have to replace your drum belt and if you have a front loading machine. Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer. Be real careful not to knock any of the wires off of the timer switch. Then remove the top of the dryer. Remove the front of the machine, this will expose the belt and drum, remove the drum and belt and this will expose the drum rollers, idler arm bracket with pulley, and motor with pulley. Pay attention to the route of the belt, this will come in handy when you go to reinstall the belt and drum. Sometimes the belt will slip off of the idler arm or motor causing the drum not to turn. While you have the drum out, I would recommend that you lubricate the drum rollers at the shaft of the roller with a good grade of machine oil like 3 in One oil. This will save you a problem later with the rollers getting noisy, also check your drum rollers for flat spots, if they have flat spots on them this will cause a noise like a thumping type noise. You will need to replace the drum rollers if they have flat spots on them. I will include these two websites for parts and further help:
http://www.partselect.com/ http://www.appliancepartspros.com/index.aspx Both also have chat assistance 24/7.
Good luck, I hope this helps Please do not forget to rate me Thank you

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Your problem sounds like it could be a broken belt, faulty motor, or maybe the belt has slipped off of the motor or idler arm pulley.

You can try this first:
Uplug the dryer, reach inside and try to turn the drum 1/4 to 1/2 turn, the plug the dryer back in, and push the start button. Sometimes motors will get dead zones in them and this will move it from that zone.

If you attempt the repair, and if you have a front loading machine, you would remove the front of the machine, this will expose the drum and belt, you can now check the belt to see if it is ok. If it is ok, then you can remove the drum and belt and this will expose the motor, idler arm with pulley and drum rollers.
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1 Answer

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The problem you describe sounds like a broken belt. The steps below outline how to check for that and disassemble if necessary.

Disconnect Power. Lift Cover on lint filter. Remove two Phillips screws taking care NOT to allow them to fall into the blower housing. Place putty knife in the seam between the top and front panel about 2” in from either side. Push in on clip while pulling control panel forward and tilting putty knife handle up, all at the same time. Same on opposite side. Raise top all the way.

Check for belt on drum half way back on the drum running from left to right. If belt is missing or broken replace with part number 341241 later in this process.

Looking down inside dryer on left and right see a 5/16" hex head screw about 6 inches down. Remove each side while holding front panel in place. Pull top of front panel about 3 inches forward from sides and then pull up. This will disengage the front panel from lower pressure clips and allow you to turn it sideways and expose the dryer interior. Rotate front panel to right to get it out of the way watching to ensure wiring is not damaged.

Place new belt over drum groove side down if old one was broken. Check white idler pulley for free rotation before installing in holes of floor under motor pulley. Replace with part number 691366 if rotation of pulley is not free or if it appears worn. Loop belt with ribs inward and pass through the open space in the idler arm below pulley then pass loop over motor pulley rib side down. The configuration at the motor should now look like the Whirlpool model in the image below:

http://www.applianceaid.com/images/belt-config.JPG

Grasp front edge of dryer drum and rotate counterclockwise slowly to align idler and motor pulley and to remove any twists in the belt.

Reverse disassembly process to re-assemble. Good Luck

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1 Answer

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Disconnect Power. Lift Cover on lint filter. Remove two Phillips screws taking care NOT to allow them to fall into the blower housing. Place putty knife in the seam between the top and front panel about 2” in from either side. Push in on clip while pulling control panel forward and tilting putty knife handle up, all at the same time. Same on opposite side. Raise top all the way.

Check for belt on drum half way back on the drum running from left to right. If belt is missing or broken replace with part number 341241 later in this process.

Looking down inside dryer on left and right see a 5/16" hex head screw about 6 inches down. Remove each side while holding front panel in place. Pull top of front panel about 3 inches forward from sides and then pull up. This will disengage the front panel from lower pressure clips and allow you to turn it sideways and expose the dryer interior. Rotate front panel to right to get it out of the way watching to ensure wiring is not damaged.

Place new belt over drum groove side down if old one was broken. Check white idler pulley for free rotation before installing in holes of floor under motor pulley. Replace with part number 691366 if rotation of pulley is not free or if it appears worn. Loop belt with ribs inward and pass through the open space in the idler arm below pulley then pass loop over motor pulley rib side down. The configuration at the motor should now look like the Whirlpool model in the image below:

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Grasp front edge of dryer drum and rotate counterclockwise slowly to align idler and motor pulley and to remove any twists in the belt.

Reverse disassembly process to re-assemble.

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adj belt in motor pulley groves 1 grove at at time spin with hand to center on drum pulley

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