Lexmark X5470 printer says, "Clear paper jam, then press check mark."
I can't find any jammed paper--nowhere, but the signal remains and prevents me from printing or copying anything. I have turned off printer, unplugged it, rebooted computer, held down check mark on printer at least 5 seconds (to spit out "jammed" paper, but none of this works. I still can't find where any paper is jammed. Thanks for your help.
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If I load my paper at the 'proper' height, it will not feed. If I push the paper down too far, I get a 'paper jam' message. What works for me (even though it's a royal pain) is to feed 1 sheet of paper at a time. Put 1 sheet in so it's level with the top of the feed tray, then gently push it down 3/4 of an inch. That works for me. Good luck.
Hi, You can try the following. Press and hold the check mark untill you hear the printer turning the rollers. That will cause the printer to try to feed a paper sheet. If that does not pulls the jammed paper out then you will probably have to find a way to remove maybe using some long nose pliers.
Clearing a paper jam in a Lexmark laser printer is an easy thing to do.
Laser printers produce high-quality products and are fairly complex
machines, but paper jams (in most cases) can be solved mechanically
with a little know-how and time. Follow these steps to learn how to
clear a paper jam in a Lexmark laser printer.
Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
the cover from the housing of your Lexmark laser printer. This will
expose the inner workings of the printer, and you also should be able
to see the jammed paper.
Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
the flashing paper jam button. This will allow the rotors to turn
freely, which will facilitate the easy removal of the jam.
your Lexmark laser printer if the jam persists. This will allow you to
pull more firmly without the gears working against you.
the inner workings and confirm that all paper and shreds of paper have
been removed. If the paper tore during the clearing, make sure none
remains or it will inhibit normal printer function.
Plug the printer back in, refill the paper tray and try to print again.
Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
pull the paper “with the grain” of the mechanism, if possible. Pull it
through the printer the way paper normally travels so that you don’t go
against the gears.
For more serious repairs, contact an electronic store or professional repair person.
hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike