Question about Lexmark X5470 All-In-One InkJet Printer

3 Answers

Lexmark X5470 printer says, "Clear paper jam, then press check mark."

I can't find any jammed paper--nowhere, but the signal remains and prevents me from printing or copying anything. I have turned off printer, unplugged it, rebooted computer, held down check mark on printer at least 5 seconds (to spit out "jammed" paper, but none of this works. I still can't find where any paper is jammed. Thanks for your help.

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  • 5 more comments 
  • talisa0913 Oct 03, 2008

    My printer is not jammed but it will not print anything i ask it to print.

  • Anonymous Nov 25, 2008

    Same problem, it won't do form feed, it won't do anything but say "clear paper jam"theres def no jam, I've tried all the steps listed above. Is this a common fault with lexmarks then? ffs

  • mashajones Mar 01, 2009

    say i have paper jam but i cant find it i have tried everything to make the paper spit out

  • mpachmayr Apr 25, 2009

    same problem, clear paper jam and press check mark. thing just don't do it

  • reginaandann May 03, 2009

    I'm seeing the paper and I try pulling it out,but can't.

  • Anonymous Mar 16, 2014

    This is the error code, but the input sensors 1 and 2 are ok. The paper is printed to about 5 cm, but then it stops the printer.

  • Anonymous Mar 18, 2014

    I've pressed the Reset/Test button several times and still unsuccessful.

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  1. Turn the printer off and open the access cover.
  2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
  3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
  4. Watch the paper as it feeds through and try to determine where the jam is occurring.
  5. Check to see if all the rollers are turning.

    If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
    If not, there is probably a feed motor or a gear problem and the printer may require service.
  6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
  7. Turn the printer off.
  8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
  9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Posted on May 28, 2008

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Same problem - but suddenly spat out one of the small serated edge rollers which had become detached - dunno where it came from but it works ok now - suggestyou may have the sameproblem
gj

Posted on Jun 11, 2008

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  • 24 Answers

Fiend your solution direct from Lexmark. Here is your solution

Lexmark X5470 printer says,

http://www.lexmark.com/printer/prob676ijt65/solution
835

Posted on Mar 02, 2009

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Related Questions:

1 Answer

My printer keeps showing the message "Clear paper jam, then press (check mark), there is no jammed paper in the printer.


If I load my paper at the 'proper' height, it will not feed. If I push the paper down too far, I get a 'paper jam' message. What works for me (even though it's a royal pain) is to feed 1 sheet of paper at a time. Put 1 sheet in so it's level with the top of the feed tray, then gently push it down 3/4 of an inch. That works for me. Good luck.

Sep 19, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

My lexmark x5470 printer is jammed inside and I cant seem to be able to open it in order to get the paper jam out of it. Any suggestions?


Hi,
You can try the following. Press and hold the check mark untill you hear the printer turning the rollers. That will cause the printer to try to feed a paper sheet. If that does not pulls the jammed paper out then you will probably have to find a way to remove maybe using some long nose pliers.

Jan 31, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Lexmark X5470 printer displays message "Clear paper jam, then press (check mark). There is no paper jam and it will not print with the message showing. I have cleaned the rollers but it didn't help.


try taking all of the paper out and then just print one sheet.

also make sure that it is new paper, lays flat and that you have fanned it prior to inserting it in the printer.

Jan 08, 2010 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Saying clear paper jam, I have done, there is no paper jam


Clearing a paper jam in a Lexmark laser printer is an easy thing to do. Laser printers produce high-quality products and are fairly complex machines, but paper jams (in most cases) can be solved mechanically with a little know-how and time. Follow these steps to learn how to clear a paper jam in a Lexmark laser printer.
  1. ep 1 Take the paper out of the paper trays. This will prevent any more paper from being drawn into the printer to further the jam.
  2. Step 2 Remove the cover from the housing of your Lexmark laser printer. This will expose the inner workings of the printer, and you also should be able to see the jammed paper.
  3. Step 3 Pull gently on the jammed paper. In many cases this is all that is required; the paper jam should move out slowly and smoothly.
  4. Step 4 Press the flashing paper jam button. This will allow the rotors to turn freely, which will facilitate the easy removal of the jam.
  5. Step 5 Unplug your Lexmark laser printer if the jam persists. This will allow you to pull more firmly without the gears working against you.
  6. Step 6 Examine the inner workings and confirm that all paper and shreds of paper have been removed. If the paper tore during the clearing, make sure none remains or it will inhibit normal printer function.
  7. Step 7 Plug the printer back in, refill the paper tray and try to print again.
    • Make sure to use a printer and paper type that are compatible. Consult your owner’s manual and the manufacturer’s Web site.
    • To deal with a large jam, it might be necessary to pull sheets from the middle of the jam in order to loosen the whole thing.
    • Always pull the paper “with the grain” of the mechanism, if possible. Pull it through the printer the way paper normally travels so that you don’t go against the gears.
    • For more serious repairs, contact an electronic store or professional repair person.

Nov 24, 2009 | Lexmark X4580 InkJet Printer

1 Answer

CLEAR PAPER JAM,


do a maintenance task on your printer.
do a roller cleaning, paper feed, etc.
or you can do a reinstall on the driver =)

Aug 29, 2009 | Lexmark X5470 All-In-One InkJet Printer

2 Answers

How do i clear a paper jam


The Lexmark Printer you are having a very sensitive printer.

Normally this tyoe of Printers are very very slow in Printing job.
Comparing with other laserjet used.

If the Laptop / Printer are under warranrty, the Service engineer
can rectifity the printer jamming.

Solutins :

Make the Printer - Monthly service compulsory.
Use only good quality paper in the Lexmark Printer.
Do not pull the paper through hand, when the print out is coming.

Regards

Jul 15, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Error message on Lexmark x5470


hi there: we have the same printer and we had the same paper jam problem to correct: this we opened it up as normal and than got a flashlight and looked real closley at it and there was a verry small piece of paper in the side of it folded and caught in it we took a pair of tweezers and removed it and the paperjam was cleared try that ok the smallest piece will give you this error and wont continue untill it is cleared
best of luck mike

Feb 09, 2009 | Lexmark X2500 All-In-One Printer

1 Answer

My lexmark 5400 keeps saying "clear carriage jam". I cannot see anything jammed but i can't use it till whatever is cleared. please help!


  1. Press Power to turn your All-in-One off.
  2. Unplug the All-in-One.
  3. Check for paper jams.
  4. Plug in the All-in-One.
  5. Press Power to turn the All-in-One back on.
If the error exists .. then printer is defective contact lexmark ..

Mar 12, 2008 | Lexmark X5470 All-In-One InkJet Printer

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