Question about Lexmark X5470 All-In-One InkJet Printer
I can't find any jammed paper--nowhere, but the signal remains and prevents me from printing or copying anything. I have turned off printer, unplugged it, rebooted computer, held down check mark on printer at least 5 seconds (to spit out "jammed" paper, but none of this works. I still can't find where any paper is jammed. Thanks for your help.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
Posted on May 28, 2008
Same problem - but suddenly spat out one of the small serated edge rollers which had become detached - dunno where it came from but it works ok now - suggestyou may have the sameproblem
Posted on Jun 11, 2008
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Clearing a paper jam
If the paper jams in the printer, follow the steps below to
clear the jam:
Remove the paper stack from both paper trays.
Press the POWER button. Instead of turning off, the printer
will try to eject the jammed sheet.
If the printer cannot eject the paper, unplug the power cord
from the back of the printer.
NOTE: Do not press the POWER button again before unplugging
the power cord.
Open the rear access door at the back of the printer. To do
this, press the handle to the right and then pull out the door.
Remove the jammed paper. Make sure no small pieces or
Reattach the rear access door and plug the power cord back
into the printer.
The printer will turn on automatically and be ready for
Reload the paper in the IN tray.
Try printing again.
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