Question about Canon Optura 20 Mini DV Digital Camcorder

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THERE IS NO IMAGE COMING UP ON THE SCREEN OF THE CAMCORDER WHEN I TURN IT ON IT WILL NOT RECORD VIDEO OR TAKE PHOTOS THE SCREEN IS BLANK,WHY IS THAT,AND THERE IS THIS ICON IN RED BLINKING ON THE SCREEN

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This is usually caused by a defective CCD image sensor and can be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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Disconnect your dazzle then connect it again at the back of your computer. Click on Start>Control panel>system>hardware>device manager>sound and video games controller> right click on video capture device and uninstall it. Restart your computer. Wait for the new hardware found message comes out and then open your IDVDR again and then do the advance mode. On step number1 choose capture source click the pull down arrow and then choose dvc 100. Turn the power on on your camcorder and run it. Make sure that the video image showed on your preview screen. Try record it again.

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You may have lost your image sensor.
  1. Take lens cap off.
  2. Look in lens make sure there is nothing on or blocking lens.
  3. Find bright room & see if image comes up.
  4. Make sure your in video record mode.
  5. If you have eyepiece lens look to make sure it is off. {Most cams will not let you use both at same time.}
  6. Still no image try recording on blank disk then play back see if image is recording.
If that does not work MSG back.

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1 Answer

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Hello wonga49,
Your camera has problem of defective CCD Imager IC, and it will be available in nearest Sony repair shop.

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My advice is that you should by a DV cleaning cassette. Put this in the camera and run it for 10 to 20 seconds only. running the cleaning cassette for a long time may damage the head.
good luck!
Luwangula

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Your model is on a list of camcorders with potentially defective CCD sensors. Sony is replacing them free of charge. Go here for the link and free mailing label: http://www.imaging-resource.com/badccds.html

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You may have a problem with the image sensor device (CCD). From October 3, 2005 through October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling from and to addresses within the United States and US Territories for service to correct this issue. To see if you have this problem: Power On your camcorder (make sure the battery is fully charged). Check the LCD screen and verify that the display icons are turned on. If you cannot see the icons, press the Display button until the icons are visible. Put a tape in the camcorder. With the lens cap off, record some video. NOTE: Be sure to speak during the recording so the video will contain your voice. Rewind this section of the tape (using tape counter to verify start of your recording). Play back the recorded video and use the LCD screen on the camcorder to view it. You should hear the audio you recorded and the Display icons/text will still appear. If your camcorder is affected by this CCD issue, the picture will either be extremely distorted, or there will be no visible picture (just a blank LCD screen with the display icons still visible).

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