Question about BenQ DC E30 Digital Camera

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Carte mémoire compatible - BenQ DC E30 Digital Camera

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  • felixlaurenc Oct 05, 2010

    est-ce que les cartess memoire sony SD HC 4GB sont compatible avec mon appareil photo

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Sorry my answer is in English, je ne parle pas tr?s bien le Fran?ais. Hopefully you can read English or can get this translated.

First check that you are using an SD card with a capacity which does not exceed 2GB as that is the maximum your camera can handle and it will give error messages with larger capacities, especially if you have fitted a later specification SDHC card.

If you are using the correct type and capacity of memory card then this is such a common question that I hope you don't mind if I paste my generic answer below. Note that cards may appear to be unlocked when they're not. The answer also covers what to do if the card is faulty.

Your camera uses SD memory cards. On one edge is a slider switch: towards the electrical contacts is the unlocked position and away from them is locked.

Unfortunately, the switch is easy to move accidentally and it's also easy for it to appear to be unlocked when it isn't. Like any mechanical component it's also possible for the switch to fail.

If the switch is in the locked position then slide it fully to the unlocked position; if it's already in the unlocked position, slide it fully to the locked position and then fully back again. There should be a soft click at each end of the switch travel, if not then the switch is definitely faulty or obstructed.

If that fails, then try looking closely at the switch in both positions to ensure that there is no debris obstructing its movement, if not then check the electrical contacts to ensure that they're completely clean and grease-free. Don't touch the contacts with your bare skin, but if the contacts need cleaning then a cotton bud (Q-tip) moistened with a little alcohol or methylated spirits can be used to clean them.

If you still have no fix, then try a different SD card as yours may have an irreparable faulty switch. If the card does prove to be faulty then on most major brands you may be able to return them to the manufacturer for exchange: I've found that they will often do this on a goodwill basis even if the card is out of warranty. Just check the manufacturer's website for support details.

If all options regarding the memory card are unsuccessful, then you have a faulty camera and further remedies require either a professional repair or replacement of the camera.

I hope that my free answer has been of use and has given you options to fix your problem. Please let me know by taking a brief moment to rate my reply.

Posted on Oct 05, 2010

  • Obertelli
    Obertelli Oct 05, 2010

    Your rating of my answer is very unfair. Your camera does not accept SDHC cards!

    Votre note de ma réponse est très injuste. Votre appareil photo n'accepte pas les cartes SDHC!

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