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Xerox 3030, toner fault. When transporting this machine, toner was spilled and now we get this error message. Any ideas?

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Clean the machine and run toner calibration 9-21-6

Posted on Dec 12, 2010

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Xerox 3030 (engineering copier)-- "Toner Fault. Call for assistance" is on the little display screen. Can I easily fix this myself?


I expect you've probably got this fixed by now? In my experience people who own these machines want them working all the time. This error code problem can be over concentrated or under concentrated developer. Possibly needs developer changing, or the DEV sensor could be U/S. Good luck.

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Xerox DC12 Error code 9-355


Error code 9-355 indicates, the magenta toner dispenser is broken and in need of repair.



Open the Front Door

From left to right, the Toner Cartridge colors are Cyan, Magenta, Yellow, and Black.


As a pre-caution, place a few sheets of paper on the floor, under the Toner Cartridge area, to catch any toner that may spill.



Remove the Toner Cartridge by rotating the handle to the left until the handle is in the unlocked position.



Pull the cartridge completely out of the machine.

Check for any obvious damage in the cartridge or printer and reinstall. Replace cartridge if damaged.

If error message continues, call a qualified repairman.

I hope this helps you fix your printer.

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1 Answer

Our xerox dc12 gives a message system fault turn power off the swith is on the right side pause and turn back on Code 9-357


Hi,
The error 9-357 normally refers to a toner issue.
This normally refers to a color/Black toner problem. Probably there is low toner sensor defect.
Check for the ink in the cartridges as well but before that try to vacuum and clean the toner dispenser. You must vacuum whole path which is used to transport the toner to developer unit.

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I require a service manual for a xerox 3030 wide format photocopier so I can learn to install a new toner


Fuji-Xerox XP-11 (Xerox 3030) Toner / OPC
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I had one today with a toner low light with new toner installed. Turns out they broke the green cartridge retainer clip.
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let us know if it was the sensor.

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An error code due to the print head, check the waste tray area for a spill, has the printer been moved lately? remove left cover and look for spill.
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J3 error On Xerox WorkCentre Pro - 215


A J3 means the toner cartridge is not compatible. That is the what the J3 message means.
Make sure the correct cartridge has been installed. For example, a Pro16 Toner Cartridge looks very similar and will fit in the machine, but it will display a J3 fault. Install a known correct Toner Cartridge if you suspect the cartridge in the machine is the problem. If the wrong Toner Cartridge has been used, the correct cartridge needs to be ordered and installed in the machine
It is possible the chip on the back of the cartridge is bad. Have you tried reseating the cartridge? Maybe it is just loose.

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hi please chek and tell what error code showes in your display.. some error codes showing in ur display, pls check it that.

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Xerox DC12 Error code 9-355


That is a magenta toner empty message, either the magenta is empty of there is an issue with the magenta toner dispencing.

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