Question about Logitech Wireless Access Duo Optical Desktop Keyboard/Mouse KBWIREOPT

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I do have Logictech wireless keyboard and it doesn't work now when i put the USB receiver to the my computer it doesn't have anything show up and when i turn on the keyboard,there is the yellow light below the arrow character. How do i fix it and i would like to know that do my wireless keyboard on warranty or not. If it is on warranty still where do i send or go to and if it is not on warranty how much to get it fix. here is my info about the keyboard M/NY-RBN90 P/N:820-001633 PID:MC926CZ C/N:00844

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Logitech keyboard not working

try doing a system restore to when it was working

Posted on Dec 25, 2008

yooperbud
  • 8637 Answers

SOURCE: Logitech wireless mouse and keyboard

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Posted on Jan 19, 2009

byteguy
  • 2229 Answers

SOURCE: Logitech LX8 will not work

When you pllugged in the receiver, did you push the little button on it?
Once you did that, did you turn the mouse over and push the little "connect" button? I'm assuming, of course, that you put new batteries in it!
Also, I'm assuming that the USB port is working.
You could always go into the device manager and see if the device shows up. If it does, delete it and try to connect it again.
If all that fails, you have a dead mouse.

Posted on Feb 27, 2009

leecom72
  • 4806 Answers

SOURCE: Wireless laser mouse stopped working. KB OK. Tried Everything

Hi,
Under the mouse near the optical lens there should be a small connect button, press that and the button on the receiver too.
Also make sure the batteries in the mouse are new or fully charged.



Good luck

Posted on Jun 28, 2009

  • 1 Answer

SOURCE: Logitech MX3200 Wireless keyboard connects but prints garbage

Yes, I have a solution. Throw the bugger away! This has been the biggest piece of garbage I have ever bought. It has loads of unecessary features like using the buttons for other things. I am sick of it asking me if I want to assign an action to a key. I want a bog standard wireless keyboard. Yes, I'll assign an action alright. I'll throw it through the bloody window!!!!!!

Posted on Sep 12, 2009

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as long as it is compatible with the operating system you should not have an issue. I would suggest logictech. But with that said Microsoft is my next choice. You can get them at wal-mart or any big chain stores. good luck. also if for some reason it does not work try a different usb port as well. alot of times that solves the problem. you also might consider a wireless keyboard with a touchpad by Logictech. They work great on just about any windows operating system. good luck.

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I cannot get my keyboard or my mouse to work with my dell computer. what can i do?


Please add more information to get specific assistance. Are these wireless devices? If wired, do they use USB or PS/2 connections.

For wireless devices, try replacing the batteries and resynching to the receiver. (You may want to check putting the receiver in different USB ports.)

For wired devices, disconnect and reconnect. For PS/2 devices, you will need to restart the computer to check if the devices work. For USB devices, try connecting to different USB ports.

Next step, try using a different keyboard and mouse (that work on another computer (stick to USB or PS/2 to match the current pair)). Try a wired set if the problem is with a wireless pair. If those work, continue diagnostics on the wireless keyboard and mouse. Check if the mouse and keyboard work on another computer. If they don't work with another computer, replace them.

If another USB keyboard and mouse pair don't work in any port, your USB ports may have failed. Check if even one port works enough to access the Device Manager. (Start > Control Panel > Hardware and Sound > Device Manager (Win7); similar directions in other versions of Windows) Check for a problem with the drivers (For USB ports, scroll down to the USB drivers and look for a triangle with a yellow exclamation point or red x). Try to update the driver or roll it back. If that doesn't help and one USB port works, a USB hub may solve the problem.

Otherwise if the USB or PS/2 ports do not work with any devices and the driver fix doesn't work, then I'd suspect a problem with the ports on the motherboard. Replace the motherboard/computer.

I hope this helps.

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How can i connect my ex110 with computer


Hello there.

  1. If your wireless keyboard came with a software CD, install that first.
  2. Then plug-in the USB receiver it came with it on a USB port on your computer.
  3. Put all the batteries on the keyboard and mouse.
  4. If it doesn't work, you may find a Connect button under the keyboard and / or mouse.
  5. You can find drivers and manuals for your keyboard and mouse here: http://www.logitech.com/en-au/433/154

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Microsoft wireless mouse model 1007 , will not work


  • Put in the batteries Find the battery covers and slides it off. Insert the appropriate batteries. The wireless receiver that plugs into the computer runs off the computer's power and needs no batteries.
  • Plug in the receiver to the computer. Usually the receiver will plug into the USB port, but some plug into the mouse port. If all of your USB ports are filled, see if the mouse came with a USB adapter. The adapter fits into the mouse port. Be careful not to accidentally force the mouse adapter into the keyboard port.
  • Connect the mouse once you have it plugged in. The receiver should have a visible button that is easily push able by the average human finger. The mouse will usually have a very small hole with a button inside it that can only be pushed by something like a pencil or paper clip. Push both buttons at the same time with the receiver and the mouse relatively close to each other for about 5 seconds or more.
  • Position the receiver in a place that isn't far away from the mouse. Depending on where you are, you can place it on the monitor, on the tower, on the back of your laptop (if you are installing the mouse to your laptop) or on the desk. The furthest a wireless mouse can get away from the receiver without working very well is about 9 feet (2.7 meters), so keep that in mind.
  • Test your new mouse.

If you plugged into the mouse port, restart your computer manually.

If you plugged it into the USB port you may begin using it.

When the cursor moves when you move the mouse, you have connected the mouse properly. If the cursor doesn't move, try repositioning the receiver. If it still doesn't work, you may need to restart your computer (if you haven

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Plz help me i want connect wire less keybroad and mouse thnksvjtawale2gmail.com


There are 4 possible ways in my awareness...
Method 1: Resynchronize your device with the receiver To resynchronize the mouse or the keyboard with the receiver, follow these steps. Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put any other wireless keyboards and mouse at least 6 feet away.
  1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.

    Note Some newer Microsoft devices are permanently bound to their receiver and cannot be reset. If your device does not have a button, skip to Method 2.
  2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
  3. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
  4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
  5. For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
The following example shows the buttons to push to synchronize a wireless hardware device:

Receiver Bottom of the mouse: The connect channel button Different kind of receiver Collapse this imageExpand this image 838398_receiver.jpg Collapse this imageExpand this image 838398_mouse_bottom.jpg Collapse this imageExpand this image 838398_portable_receiver.jpg Method 2: Try different portsTo determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse. USB keyboard and USB mouseIf the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer. PS/2 devices Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device into the PS/2 port while the computer is running.If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations:
  • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that was included with the computer.
  • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that was included with the computer.
If you have to change your configuration, shut down the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection. PS/2 keyboard and USB mouseIf you are using a wireless mouse with a USB connector and a PS/2 keyboard, verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer. Method 3: Reinsert the batteries or install fresh batteriesBoth the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. Remove the batteries, and then insert them again. If the problem persists, install a fresh set of batteries in the device that you are having problems with. Method 4: Check for interferenceItems such as wireless routers, radios, cell phones, desktop fans, fluorescent lights, and large metal objects like computer cases and metal furniture may interfere with the signal of the keyboard. Try to keep such items away from the keyboard, and check the behavior of the keyboard.

Do not put the mouse or the receiver near any electrical devices, especially transmitters such as cordless or cellular telephones or other wireless mouse devices or receivers. A distance of at least 8 to 12 inches is recommended. Do not put the mouse or the receiver on metallic surfaces or objects, especially long metallic rails or cables. We recommend that you keep the mouse and the keyboard a minimum of 3 feet from metallic objects.

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1 Answer

KEYBOARD DOESN"T WORK!!!!


Replace the battery inside the keyboard.

Make sure the wireless "receiver" is in the "line-of-sight" between the keyboard and the receiver.

Make sure that the wireless "receiver" is still connected to a USB port in your computer.

Apr 10, 2010 | Logitech Wireless Access Duo Optical...

2 Answers

I replaced the rechargable batteries in my logictech wireless mouse and put on the charger for 8+ hours - my mouse still does not work. what else can be wrong? It is frozen in the middle of my screen.


You may want to try with normal batteries instead of the rechargeable ones.

You have not provided the model no of your mouse. Is it connected to PC or laptop?

Are you able to go to the logitec mouse setup in control panel and check if the diagnostic works.

Some wireless mouse devides have a reset button which you sync with the base unit that goes to the USB port. If this one has it, then try to resync.

Waiting for your responses so that we can diagnose the problem further.

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1 Answer

My optical mouse is working but not my keyboard


If all of the keys on your keyboard is not responding, then there's no connection between the keyboard and the wireless receiver.

1. Change the battery of the keyboard.
2. Make sure that the keyboard is ON.
3. Try connecting the wireless receiver into other USB ports of the computer. If same problem occurs...
4. Connect the wireless receiver into another computer to make sure that the problem is the keyboard and not the USB ports of the computer.

Otherwise, you may contact the manufacturer of the keyboard to verify if there's an additional driver that you need to install or if the keyboard needs repair.

Have a great day!

Oct 02, 2009 | Dell Wireless Keyboard Optical Mouse w0147

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