Question about Fujitsu M3093GX Flatbed Scanner
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To resolve the issue, please follow the steps provided below:
#Check if the documents satisfy paper specification? Please refer to the Operator’s Guide for paper specification, paying attention to the following points:
• Is there any print within 10mm x 10 mm square in the center of documents on the top? • Is multi feed error detected by paper length when scanning documents with different length? • Is there perforation in the center of documents?
#Check ADF and clean pick roller, Pad ASY and around DF sensor with care.
#Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the permitted values, replace Pick roller or Pad ASY. If the error still occurs, confirm that the cable is correctly connected then replace the sensor.
Hope the above information will be helpful.
Thanks & regards,
Posted on Aug 19, 2010
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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1. Do the documents satisfy paper specification?
2. Have the documents been jogged?
• Align the edge of documents for stable paper feeding.
• Remove documents with crease or dog-ear.
• Scanning different width of documents may cause skew and result in paper jam.
3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is
5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.
Hope the above information is helpful.
Thanks & regards,
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