Question about Fujitsu M3093GX Flatbed Scanner

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ADF problem I recently purchased a moderately used M3093GX Fujitsu scanner and the ADF is not correctly working. I put a stack of tapered paper in the shoot and it grabs 4-5 sheets at a time and no matter what I do, it won't stop. Any suggestions? (I've already made sure that it is on Normal and not Thick paper.)

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  • 104 Answers

Hi,
Thanlk you for contacting Fixya.
To resolve the issue, please follow the steps provided below:
#Check if the documents satisfy paper specification? Please refer to the Operator’s Guide for paper specification, paying attention to the following points:
• Is there any print within 10mm x 10 mm square in the center of documents on the top? • Is multi feed error detected by paper length when scanning documents with different length? • Is there perforation in the center of documents?
#Check ADF and clean pick roller, Pad ASY and around DF sensor with care.
#Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the permitted values, replace Pick roller or Pad ASY. If the error still occurs, confirm that the cable is correctly connected then replace the sensor.
Hope the above information will be helpful.
Thanks & regards,
TechSatya

Posted on Aug 19, 2010

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Hello Meg,
To troubleshoot your scanner issue, yuo are advised to perform the steps provided below:
1.Remove all documents from the ADF paper chute.
2.Open the ADF while pressing down the ADF open lever. If your has the imprinter option attached, please open the imprinter and then open the ADF.
3.Remove the jammed papers from the ADF.
4.Close the ADF pushing the center part of the ADF carefully.
If document jams occur frequently, then please check the followings:
1. Do the documents satisfy paper specification?
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• Remove documents with crease or dog-ear.
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3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?
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Hope the above information is helpful.
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Hello Sharon,

When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
  1. Remove all documents from the ADF paper chute.
  2. Open the ADF while pressing down the ADF open lever. If you are using fi-6130 with the imprinter option attached, please open the imprinter and then open the ADF.
  3. Remove the jammed papers from the ADF.
  4. Close the ADF pushing the center part of the ADF carefully.

If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

3. Are Chuter Unit (ADF paper chute),Guide P ASSY (Sheet guide), Feed roller cover (plate guide) and Brake roller cover installed correctly?

4. Clean the Feed rollers, Eject rollers,Plastic rollers, glass surface and paper feeding surface, and see if the error is

resolved.

5. Replace Pick roller or Brake roller, and see if the error is resolved.Check the consumable counter from the TWAIN driver screen or from the built-in Maintenance mode. When the counter exceeds the values, replace Pick roller or Brake roller.
6. If the issue still persists, then you are recommended to contact the nearest Fujitsu service center for further assistance.


Hope the above information is helpful.


Thanks & regards,
ScanCare

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HI...................


HP ScanJet 4p Scanners - How to Use the Automatic Document Feeder (ADF) gtabseps.gif
gtabblt.gif Tips for Using gtabblt.gif Step 1 - Load the Paper gtabblt.gif Step 2 - Scan the Document gtabblt.gif To Scan a Single Page gtabseps.gif Tips for Using
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  • LINK OF THE USER MANUAL IS GIVEN BELOW.............
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=25293&prodTypeId=15179&objectID=bps01187


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http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=15179&prodSeriesId=25293

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