Question about Fujitsu M3093GX Flatbed Scanner

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ADF problem I recently purchased a moderately used M3093GX Fujitsu scanner and the ADF is not correctly working. I put a stack of tapered paper in the shoot and it grabs 4-5 sheets at a time and no matter what I do, it won't stop. Any suggestions? (I've already made sure that it is on Normal and not Thick paper.)

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Hi,
Thanlk you for contacting Fixya.
To resolve the issue, please follow the steps provided below:
#Check if the documents satisfy paper specification? Please refer to the Operator’s Guide for paper specification, paying attention to the following points:
• Is there any print within 10mm x 10 mm square in the center of documents on the top? • Is multi feed error detected by paper length when scanning documents with different length? • Is there perforation in the center of documents?
#Check ADF and clean pick roller, Pad ASY and around DF sensor with care.
#Replace Pick roller and Pad ASY and see if the error is removed. Check the consumable counter from the TWAIN driver screen. When the counter exceeds the permitted values, replace Pick roller or Pad ASY. If the error still occurs, confirm that the cable is correctly connected then replace the sensor.
Hope the above information will be helpful.
Thanks & regards,
TechSatya

Posted on Aug 19, 2010

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When a document jam occurs, "J" and "1" will display alternately on the function number display panel of the scanner.Please perform the following:
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If document jams occur frequently, please check the followings:

1. Do the documents satisfy paper specification?

2. Have the documents been jogged?

• Align the edge of documents for stable paper feeding.

• Remove documents with crease or dog-ear.

• Scanning different width of documents may cause skew and result in paper jam.

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