Question about QuarkXPress

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6.52 KERN_PROTECTION_FAILURE

The entire error message will not fit here. I have these errors constantly and Quark Tech help was NO help!
There is no one thing that triggers it. I could simply open a file and try to extend a rule and it crashes. Move a box, highlight text, text won't stop highlighting, this is just the tip of the iceberg. I've replaced the preference file and re-installed the application.
Would this stop if I went up to 7.0 or the new OS system?
Thanks Karen
Here is the error code: Date/Time:      2008-05-27 20:52:13.346 -0500 OS Version:     10.4.11 (Build 8S165) Report Version: 4
Command: QuarkXPress Path:    /Applications/Not Quark 6.5.2/QuarkXPress/Contents/MacOS/QuarkXPress Parent:  WindowServer [60]
Version: QuarkXPress version 6.52 (6.51)
PID:    940 Thread: 0
Exception:  EXC_BAD_ACCESS (0x0001) Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000132
Thread 0 Crashed: 0   com.quark.QuarkXPress           0x00409028 BaseBox::GetGroupBox() const + 24 1   com.quark.QuarkXPress           0x0060a330 ISTABLECOMPONENT(BaseBox const*) + 24 2   com.quark.QuarkXPress           0x001cf838 remarbox(handleid*, unsigned char, unsigned char, ScrollBox&) + 11756 3   com.quark.QuarkXPress           0x0010dd78 remargin2(handleid*, ScrollBox&) + 128 4   com.quark.QuarkXPress           0x0010e294 remargin(handleid*) + 1292 5   com.quark.QuarkXPress           0x000ad7a8 ClickBox(DispatchXEventRec&, short, ScrollBox&) + 1200 6   com.quark.QuarkXPress           0x0045b7fc DocRenderer::WDoClick(DispatchXEventRec&, long, long) + 536 7   com.quark.QuarkXPress           0x0045984c BaseRenderer::WClick(DispatchXEventRec&, long, long) + 96 8   com.quark.QuarkXPress           0x0045a470 MultiRenderer::WDoClick(DispatchXEventRec&, long, long) + 148 9   com.quark.QuarkXPress           0x0045984c BaseRenderer::WClick(DispatchXEventRec&, long, long) + 96 10  com.quark.QuarkXPress           0x0045a470 MultiRenderer::WDoClick(DispatchXEventRec&, long, long) + 148 11  com.quark.QuarkXPress           0x0045984c BaseRenderer::WClick(DispatchXEventRec&, long, long) + 96 12  com.quark.QuarkXPress           0x00458214 ProjectMgr::ProjectWap(short, OpaqueWindowPtr*, long) + 1152 13  com.quark.QuarkXPress           0x004e07ac callwap + 44 14  com.quark.QuarkXPress           0x0024d408 clickwnd(OpaqueWindowPtr*) + 172 15  com.quark.QuarkXPress           0x0048f448 XPressWindowMouseHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 524 16  com.apple.HIToolbox             0x932ad934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692 17  com.apple.HIToolbox             0x932ad08c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372 18  com.apple.HIToolbox             0x932b3e90 SendEventToEventTarget + 40 19  com.apple.HIToolbox             0x93340230 HandleMouseEventForWindow(OpaqueWindowPtr*, OpaqueEventRef*, unsigned short) + 236 20  com.apple.HIToolbox             0x934a33e8 HandleMouseEvent(OpaqueEventRef*) + 368 21  com.apple.HIToolbox             0x932b41fc ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 496

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  • macaversion Jun 09, 2008

    I have had innumerable crashes with some variation of KERN_PROTECTION_FAILURE on the venerable mac's I use at my office (forced to use).  They seem to be at random times, but are often when I am on Safari.  I do some maintenance such as with utility.  I have not been able to pin down when they happen.  I use many different macs including laptops and have used these since 2003  -  I have had these random crashes on every mac in our office.  Ugh.

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Please let me know when exactly does QuarkXPress crashes

Posted on Jun 30, 2008

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