Question about SanDisk Sansa MP3 Player

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My sansadisk express mp3 doesnt work anymore

I cant turn it on and my computer cant recognized the devices.

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  • vstexas09 May 30, 2008

    I turn on the Sansa express player and the Sandisk logo appears, then turns off,





    when i plug it into the computer, sansa isn't recognized, and a couple of dots appear in the middle...



    PLEASE HELP!!

  • mnmmeza Aug 04, 2008

    When i plug in my sandisk my computer wont recognize it and all the displays shows is connected. cannot turn it on after i unplug it from my comp.

  • justin bennett
    justin bennett Sep 06, 2008

    i am having the same problem

  • Anonymous Sep 07, 2008

    i cant turn it on and my computer cant recognized the devices.

  • aarian11 Oct 03, 2008

    my sansadisk express mp3 doesnt work anymore

  • DeNny15 Oct 15, 2008

    i can't turn on my mp3 player and my computer doesn't recognise it

  • csizemore Oct 20, 2008

    updated to new firmware 1.01.12 to use a 4G SD card and now it is not recognized on my computer and I can't play any of the songs on the micro mem card

  • timuthaiah Nov 15, 2008

    my sansa express is not working and there is no display

  • Anonymous Nov 17, 2008

    my sansadisk express mp3 doesnt work anymore

  • paulsmith08 Nov 19, 2008

    i cant turn it on and my computer cant recognized the devices.

  • ninetailfoxf Nov 21, 2008

    it reconnized once and now it wont

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  • 8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 28, 2008

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