Question about D-Link AirPlus DI-524 Wireless Router

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Internet works - except web-based email

I have internet, but can't access web-based email like yahoo, or facebook. all other sites are fine! it's very frustrating. i went online to troubleshoot, changed a few settings, but it didn't work. i'm using a macbook upstairs (but it doesn't work when i hook it up downstairs either), the emac downstairs works fine. help!

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  • roastparsnip May 29, 2008

    i already tried that, a long long time ago, it's been on 1358 for nearly a year. i did some trouble shooting when i first installed the thing, i've just been putting up with it - but now our desktop is not working either.

    i've just come back from 5 months away, and this time i am REALLY over it! especially as i need to access my yahoo account for work...

    i tried 1400 too, just in case. we've cleaned all the ports, checked all the cords, replaced the telephone line, vaccumed... i just don't get it.

    i'm going to try our service provider - Primus next, i'm just not looking forward to waiting on the phone for an hour!

    do you have any other suggestions?

  • roastparsnip May 30, 2008

    um, i'm not sure what you mean... i usually have the cable going from the DLink into the ethernet port on the emac, but have since tried just the modem with the ethernet cable in the same port... so yes? i've tried different cables in the same port?

    i spent time with a support technician from Primus last night (all our connections are fine), but they don't support DLink! so i took out the router to see how the modem (iconnect access621) goes, and reconfigured the modem with the technician's instructions. it didn't work. he was supposed to call me back with another idea after talking to his supervisor, but of course that never happened!

    alas, i'm still having problems, so i'm thinking it's the modem.

    i actually have an extended warranty on the DLink, i'm going to take it back, and get a different router, and a new modem, to see if that works.

    it's definitely not the computer, we just paid for it to be looked at and put more ram on.


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What is your router? Try changing the MTU value of the router. You can see it in the configuration page.
The default is 1500. try lowering it to like 1490 first then 1450 if it still didn't work. You can use up to 1400.

Posted on May 28, 2008

  • postscript
    postscript May 29, 2008

    If you're using the same port the emac is using are you getting the same problem?


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