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Computer says I need to remove software before reinstalling memorex 6142u scanner. Uninstall says it is uninstalled but when I run driver cd it tells me there is a previous installation that needs to be uninstalled.

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  • 426 Answers

Uninstall the driver via device manager then make sure that all folders that the setup created are erased

Posted on May 28, 2008

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1 Answer

Won't run scanner error message "you need to install or run HP software for this feature" Installed with CD still no fix


Cherokee, You must first disconnect the device. Then uninstall the drivers. Reboot the computer. Reinstall the drivers. Reconnect the device and allow Windows sufficient time to auto detect and load up the drivers. Then only will the scanner work properly.

Jul 05, 2011 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

My scanner was working but now I get an "error" message on my computer- something about my "type initializer" not working I also tried to use the HP Diagnostics Assistant, but it didn't work. On my HP...


For that you need to uninstall hp driver and software.
You can uninstall it from start->control panel->add remove programs .
Then you need to reinstall driver and software you can download driver and software for your printer from below link then install it in your computer.
Click here

Let me know if you need further assistance.
Thanks for using FixYa.

Mar 23, 2010 | HP Photosmart 2610 All-In-One InkJet...

1 Answer

When I install the D7260 printer using the CD-Rom supplied it works fine. Then after a few days only the top two or three lines of the first page are printed and, after a long pause, the sheet comes out....


Many issues are caused when the HP Photosmart is connected to computer using a USB cable before the HP Photosmart software is installed on the computer. IF you connected the HP Photo smart to your computer before the software installation screen prompts you to do so, you must follow these steps.

Troubleshooting common setup issues :
1) Discoonect the USB cable from the computer.
2) Uninstall the software (if you have already installed it.)
3) Restart you computer.
4) Turn off the HP Photosmartm wait one minute then turn it on.
5) Reinstall the HP Photosmart software.

If your installation is incomplete, or if you connected the USB cable to the computer before prompted by the software installation screen, you might need to uninstall and reinstall the software. Do not simply delete the Hp Photosmart application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Photosmart.

To uninstall from a Window computer and then reinstall
1) On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel).
2) Double-click Add/Remove Programs (or click Uninstall a program).
3) Select HP Photosmart Driver Software, and then click Change/ Remove.
Follow the onscreen instructions.
4) Disconnect the HP Photosmart from your computer.
5) Restart your computer.
Note : It is important to that you disconnect the HP Photosmart before restaring your computer. Do not connect the HP Photosmart to your computer untill after you have reinstalled the software.
6) Insert the HP Photosmart CD-ROM into your computer's CD-ROM drive and then start the Setup program,
7) Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP Photosmart.







Nov 09, 2009 | HP Photosmart D7260 Printer

1 Answer

My Hp Deskjet F4200 series printer will not scan anything to my computer, but it will copy just fine. How can I get it to scan? I have already uninstalled the printer driver & reinstalled it. It says...


Check to see that your Scanner drivers have been installed. Click on Start, then Printers and Faxes and see if a Scanner is listed. If not, you need to install the drivers.

Also, when you uninstall the printer drivers, you first need to disconnect the printer from the computer, and unplug the printer from the power source. Leave the printer unplugged for at least 15 minutes to clear the printer's cache memory.

Next, go to Add/Remove Programs in your Control Panel and uninstall the printer software. Then, turn off your computer.

Next, reboot your computer. Place the Deskjet cd in the drive and follow instructions for reinstalling the printer software and drivers.
CAUTION: DO NOT PLUG IN YOUR PRINTER CABLE TO YOUR COMPUTER UNTIL PROMPTED BY THE INSTALL DISK!!

Oct 08, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Can't find driver for printer?


Try uninstalling the printer driver and then reinstall.

Answer : To uninstall the drivers and all-in-one home center software:
  1. Disconnect the printer from the computer.
  2. Select Start>Settings>Contol Panel>Add or Remove Programs.
  3. Select the Kodak EasyShare all-in-one software.
  4. Click Remove.
  5. When "Click Next to add or remove KODAK EASYSHARE Software components" appears, click Next.
  6. Select Remove.
  7. Click Next.
  8. When the Uninstall Complete window appears, click Continue.
  9. Restart your computer.
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Jun 16, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

HP C5280 SCAN/UNINSTALL


The uniinstall is not on the cd but on the computer.  Disconnect the printer. Then
START _ CONTROL PANEL _ ORINTERS AND FAXS. Highlight printer_ REMOVE.
Plug printer back in then run the install CD.
PS make sure install CD says thati t is for the windows version that you are using.  

Jan 30, 2009 | HP Photosmart C5280 InkJet Printer

2 Answers

Hp officejet J4580 will not print


First do not plug the Printer USB cable

Start Installation and then when Setup asks to connect the USB cable Plugin to your system.
Make sure the Printer is connected and Powered ON during the initial setup.

i think this shall resolve ur problem

Follow these steps to remove any installed or partly installed software, and then reinstall the software for the product. Step one: Uninstall the software
  1. Disconnect the USB cable from the computer.
  2. Click Start , and then click Control Panel .
  3. Click Add or Remove Programs .
  4. Remove all items that are related to HP software. To do this, use the following steps:
    1. Make sure that the option Change or Remove Programs is selected.
    2. Click the HP software to uninstall, and then click Remove .
  5. Restart the computer
In case you have McAfee anti Virus software install please make sure that it is not blocking the HP setup EXE files.

Dec 30, 2008 | HP OfficeJet J4580 All-In-One Laser...

4 Answers

Can't scan on HP Photosmart C4380 even tho printing works fine


Try scanning without HP imaging software

HP Photosmart C4380 Direct Scan button doesnt function in VISTA
Use the built-in feature of the Windows operating system, called Windows Image Acquisition (WIA), instead of the HP software to scan. Follow these steps to perform a WIA scan.
  1. Make sure that the product is on and that the cable is correctly connected.
  2. Click Start , and then click Control Panel .
  3. Click Printers and Other hardware , and then click Scanners and Cameras .
  4. Look for an icon representing the product, and then review the following information for further instructions:
  5. Double-click the icon to start the Scanner and Camera Wizard . Follow the on-screen instructions to scan images or documents to the computer
  6. If the WIA scan was successful , use the Scanner and Camera Wizard to scan instead of the HP software. To use the HP software, continue to the next step to continue troubleshooting. However, it is not necessary to do so.
  7. If the WIA scan was unsuccessful , continue to the next solution.
  8. Fully uninstall and reinstall the HP software Follow these steps to completely uninstall and then reinstall the HP software. Step one: Uninstall the software Use one of the following methods to uninstall the software. Method one: Uninstall the software using the product CD If the product software CD is available, follow these steps to uninstall the software. Otherwise, skip to the next method.
    1. Insert the software CD into the CD-ROM drive on the computer.
    2. If the Welcome installation screen appears, click Exit to close it.
    3. On the Windows task bar, click Start , and then click Run (c01463550.gif ). The Run dialog box appears. Figure 4: The Run dialog box c01463551.gif
    4. Click Browse . The Browse window appears.
    5. Navigate to the CD-ROM drive that the software CD is in, and then double-click the drive.
    6. From the list of folders and files on the CD, double-click the Util folder.
    7. From the list of folders and files inside the Util folder, double-click the CCC folder.
    8. From the list of folders and files inside the CCC folder, double-click the Uninstall_L3.bat file or Uninstall_L3_64.bat if a 64-bit operating system is installed on the computer. The Browse dialog box closes, and the path to the Uninstall _L3.bat file appears in the Run dialog box. Figure 5: Uninstall file path in the Run dialog box c01463552.gif
    9. Click OK . The software uninstaller opens in a command prompt window.
    10. Press Enter to begin the uninstall.
    Method two: Download and uninstall the software If the software CD is not available, follow these steps to download the software and then uninstall it.
    1. Click here to go to the Software & Driver download page on the HP Web site .
    2. Type the product number in the search field, and then click Submit (c01425574.gif ).
    3. If necessary, click the link for the product model number.
    4. Click the correct operating system.
    5. In the Driver section, click HP Full Feature software/driver , and then click Download only .
    6. When the File Download - Security Warning dialog box appears, click Save .
    7. Save the file in a location that is easy to remember.
    8. When the file finishes downloading, double-click the file to extract it.
    9. Click Exit on the Welcome installation screen.
    10. On the Windows task bar, click Start , and then click Search (c01463553.gif ). The Search Results window appears.
    11. In the Search Results window, click All files and folders .
    12. Click More advanced options , and then select Search hidden files and folders .
    13. In the All or part of the file name: box, type Uninstall_L3 , and then click Search . When the search is complete, the file appears in the Search Results window.
    14. Double-click the Uninstall_L3 file, and then follow the on-screen instructions to complete the uninstall.

Oct 25, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

E 42


E42 is a scanner error. Please check all of your scanner connections, then turn everything off unplug it from the wall, wait a few minutes and try again.

You may need to reinstall the scanner driver. If you have the installation CD it is on there.


If you have your installation CD begin as follows:

uninstall the old software(keep your key and registration #s) by going to Start>Control Panel>install and uninstall>scroll down until you find your printer if it is still there and click on uninstall.

Turn off the machine and unplug it

Turn off all your running programs including your virus control
(look in the lower right corner and click on each little icon there and turn off everything you can).

Reinstall the software. Follow all instructions.Restart Your computer

If you need to download:

Locate the driver here:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13368#DownloadDetailAct
Be sure to choose your operating system in the little slot to find the driver download.

Turn off all your running programs including your virus control
(look in the lower right corner and click on each little icon there and turn off everything you can).

Download the driver and SAVE it to your desktop

Click on it to install and follow the directions carefully. When it is finished, if it has not told you to reconnect your printer, do so now.

Restart your computer.

Good Luck. Please let me know if this works and please rate my solution. Thank You.

Aug 23, 2008 | Canon PIXMA MP160 All-In-One InkJet...

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