Question about Apple iPod MA446LL/A MP3 Player

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Well i bought my ipod last year and now i have a sad face on it also it says www.apple.com/support/ipod i dont know what to do?

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  • Anonymous May 29, 2008

    sad face

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  • Apple Master
  • 13,433 Answers

That means the ipod need service.

well you can try this
http://forums.ilounge.com/showthread.php?s=a7dbb9b0d06cae916d706906fde2ae4e&threadid=135673&highlight=replace+hard+drive

let me know if that solves the problem.

Posted on May 28, 2008

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1 Answer

Getting www.apple.com/support/ipod with a sad face what can I do?


how to open ipod just follow this link http://www.youtube.com/watch?v=2h53otOBTsI
if its a mini or nano be extra careful sliding out (wires)

need a battery here http://www.ipodjuice.com/


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Check this link for some steps that you can do in solving this sad face on yoru Ipod because this sad face only tell us that's there's a hardware problem with the Ipod , after you have done all the step from the link and still have the sad face bettre take the Ipod to a service center and if its still under warranty have it replace, http://www.scribd.com/doc/13035/I-get-the-sad-face-iPod-on-the-screen-of-my-iPod-

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Sade face


The reason a sad face appears is because the hard drive is not being read for what ever reason. Unfortunatly 90% or so need the hard drive replaced. Try these first, with the face down, try to start up the ipod while tapping on the back. A hard drive is designed exatly like an record player and sometimes the arm gets stuck. Also a soft reset (Menu and Middle button at the same time for about five seconds) can often jiggle the arm free. I have also seen low battery's cause sad faces but you would need a wall charger to test this and you would have seen signs of a low battery. Hope this helps.

Aug 29, 2008 | Apple iPod MA446LL/A MP3 Player

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Sad face on the screen of my ipod..


really bad!!!!!!!!!!!!!!!!!!!!Broken now...

Aug 22, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Sad face on screen


I just left you another thread. You already left me two unacceptable marks that I don't that are very fair to me. Especially since they were redundant.

Change them around and I might consider.

Keep in mind that repairing an Ipod isn't easy to do. It requires special tools and special parts.

Is that something youre willing to do?


Aug 22, 2008 | Apple iPod MA446LL/A MP3 Player

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Ipod shows sad face and folders


the sad face means there is a software / hardware side fault witch needs service.

Start with these five simple solutions: Reset, retry, restart, reinstall, or restore…

www.apple.com/support/ipod/five_rs/

If they dont work you will need to send the ipod in for service.

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IM SAD TO SAY BUT YOUR IPODS HARDDRIVE MAY HAVE CRASHED

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Hopefully your ipod is still under warranty, because this is indicative of a hardware problem.

You could try to force it into disk mode and do a restore, if that doesn't work then it needs to be sent in for repair.

http://docs.info.apple.com/article.html?artnum=61771

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Unhappy face
http://www.zolved.com/synapse/view_content/19230
I have been told this is because the speaker wires are pushing against the laser motors. How can I fix this?

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