Question about Canon MX700 Office All-In-One InkJet Printer

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How to solve the error 5b00 for mx700? - Canon MX700 Office All-In-One InkJet Printer

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There is a thin (1/4"wide) plastic strip running across the width in front of and below the drive belt. This is part of the optical encoder that tells the print-head where it is. If you look closely, there are fine black vertical lines on this strip. If the strip gets a piece of crud on it, you get an error during the start-up sequence. Gently clean this strip with a damp lint-free tissue. This also fixed a gap in the printing running lengthwise (not across the page like a clogged head).

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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My Cannon pixma 280 printer wont print it says error 5B00 What can I do?


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I have error code 5B00 on my canon MX700. please help me remove it.

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Error 5B00


Error 5B00 on Canon Pixma Solution:
  1. Turn on the machine
  2. Press MENU
  3. Press SCAN COPY SCAN to enter service mode
  4. USE > to got to NVRAM ACCESS
  5. Set ABS-M LEVEL to 0
  6. Set ABS-P LEVEL to 0

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe



  1. Press STOP to EXIT

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Canon pixma mp258 error 5b00, haw can i solve it?


I searched under mp258 on the canonusa.com website and found nothing on it.
There was an mp250, though. Was this model marketed in the U.S. or abroad?

When I input error 5b00 I came up with a series of hits:

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mp250#ServiceAndSupport

The above describes how to shut the printer off and turn on again.

There were quite a few hits, but none referred to the 5b00 problem, specifically, unfortunately.

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2 Answers

Canon MX700 error code 5B00


We shall try a reset to see if the fault clears. So remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

I fhe errror si due to any mechanical jamming then try to check the following tips:

This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
Reassemble but make sure the rollers are aligned to be in equal gap to feed the paper without a side pull. Now you must print and see if the fault has changed. If not repeat the above work to confirm the area of obstruction

Oct 30, 2010 | Canon MX700 Office All-In-One InkJet...

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