Question about Whirlpool Duet GHW9150P Front Load Washer

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Whirlpool Duet Washer Problem

My washer is about 15 months old and was working fine except for mildew on the bellow. I had a service tech out on Friday who replaced it and then on Saturday when I went to do a load of laundry, my machine started making an awful noise in the spin cycle. Another tech was out today and couldn't figure out why it is making this noise. Kinda like out of balance but MUCH worse. Loud, rythmic pounding. He ordered 4 new shocks but I find it hard to believe that the washer was fine until the bellow was replaced and now the first load after that the shocks are blown?? I watched what was happening with the top and lower cover off and the tub is moving so much that the concrete weights are hitting the outer shell. Any help ideas on why this is happening? Is it the shocks and I am just having bad luck? Also when I look on the whirlpool site for replacement shocks, mine do not look like the ones they are showing, are the compatible? Thanks.

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  • TJ242 May 28, 2008

    Aborcass,



    Thanks for the shock redesign info. I don't think it is an unbalanced load. I have tried a few different loads thinking that, light, med and large and it does the same thing each time. I didn't realize it was actually hitting the outer shell until I took the top off to watch what was happening. The only time it doesn't make the noise it when it is empty. The front and back shocks on the right side have some clumping grease on the silver part and that is why the tech thinks they are going bad. The left don't show grease at all. As for the mildew on the bellow, my bad, I didn't leave the door open or dry off/clean the bellow as I should have and found Affresh too late. Is it common for the shocks to go out so soon on these machines? And maybe this is why there was a redesign on them? Seems too soon for such an important part?? Thanks again.

  • TJ242 Jun 04, 2008

    Update............today the tech changed all four shocks and surprise.............the washer is still making the awful pounding noise.........and the tech can't figure it out. I really feel that it has something to do with changing the bellow but the tech won't check it........anyone else with this problem and getting it solved????

  • TJ242 Jun 05, 2008

    It's on a tile first floor. Not a balance problem, this banging noise is LOUD. At first the concrete weights were actually hitting the outside shell, the shocks were replaced, and it is still making the loud noise but not hitting the shell anymore. Sounds like it is coming from the front that it why I think it has something to do with the installation of the new bellow??? Could there be something not attached correctly or something not tightened?

  • TJ242 Jun 08, 2008

    Latest update...........took four tech visits until it was discovered that tech #1 left a bolt off at the top of the tub when he took the bellow off and forgot to put it back on..........which made the tub make the horrible noise in the spin foundation. Bolt replaced and now machine is fine..........tip of the day....if you have extra parts after making a replacement then you probably screwed up.....

  • Anonymous Oct 28, 2008

    My whirlpool duet washer is also making a horrible banging sound in the high speed spin cycle. Tech was out and said it looked like the struts were bad. Of course they didn't have them in stock so week 2 and we are still waiting. I can say one thing, our washer is less than a year old and we are sorry we ever bought it. I don't recommend anyone buy this piece of **** washer. Whirlpool sure isn't what it used to be.

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If the washer is on a wooden floor...it will vibrate and be off balance..most of the front loader series in the 9100's will only work good on a CONCRETE floor..has to absolutely be level..and your mildew...make sure you run something through the whole machine to clean the drain hose..or you will have more problems..at least once a month

Posted on Jun 05, 2008

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The shocks have been redesigned, however that does seem to be an awful coinicidence that it would happen right after( sounds more like an unbalanced load your trying to wash, perhaps only a few items?? or maybe all light clothes and a heavy item throwing off the balance, but as far as the mildew smell, make sure your using HE detergent, specifically designed for the frontloaing washers, and use this product to clean your machine. www.affresh.com

Posted on May 28, 2008

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My whirlpool duet washer smells moldy. I understand that it is recommended to clean ut the drain every three months. Can you describe that procedure?


The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 18, 2010 | Whirlpool Duet 3.8 cu. ft. Front Load...

1 Answer

Leak/boot tear in whirlpool duet washer


The front door seal is referred to as the "bellow". They will wear out with age and may become mishapened from repeated pressure from the door being closed. Over time the bellow can stretch or develop rips and tears and begin to leak. If the bellow is leaking, or no longer providing a good seal, it must be replaced. This will cause water to puddle under the front of the washer and inside the cabinet. The following link explains how to access and replace one:

http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load


Replacement parts can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and have great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need. If the model number is correct, the part number is 8182119.

If you have any questions, please post back and let me know. I hope this helps you.

NOTE: If you leave the door OPEN between washes this will help prevent constant pressure on the door seal which can stretch it out of shape over time. It is also beneficial to allow the wash tub to air out to prevent mold and mildew from forming. In addition, overloading the washer can contribute to premature wear and tear on the bellow which can lead to rips, tears and possible dislodging from the bellow clamp seals. Always follow the manufacturer's recommendations for loading in your owner's manual.

Apr 21, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Our Duet washer leaks about a cup of water


If this is a Whirlpool Duet series front loader, the following link explains how to access and inspect your washer for leaks:

http://www.fixya.com/support/r3576656-washer_leak__front_loader


In the majority of the cases with front loaders, the door bellow (rubber door seal) begins to leak. A routine inspection of the seal perimeter will tell you if there are any rips or tears. If the bellow is damaged, it must be replaced. The following link explains how:

http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load


Replacement parts can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and have great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need.

If you have any questions, please post back and let me know. I hope this helps you.

NOTE: If you leave the door OPEN between washes this will help prevent constant pressure on the door seal which can stretch it out of shape over time. It is also beneficial to allow the wash tub to air out to prevent mold and mildew from forming. Overloading the washer can also contribute to premature wear and tear on the bellow. Always follow the manufacturer's recommendations for proper loading.

Apr 20, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Dooe gasket came off, need to put it back on


The following link explains step-by-step how to install a door bellow (gasket) on a Whirlpool Duet:

http://www.fixya.com/support/r3574186-installing_a_door_bellow_on_a_front_load

The bellow does wear out with age and can also become mishapened from repeated pressure from the door being closed. Over time the bellow can stretch or develop rips and tears and begin to leak. If the bellow is leaking, or not poviding a good seal any longer, it can easily be replaced without the assistance of a repairman.


Replacement parts (if required) can be purchased at any of the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

All these sites are reputable and have great service with competitive pricing, so shop and compare. The first three sites I listed also include helpful exploded view parts diagrams to assist you in locating and properly identifying the parts you need.

If you have any questions, please post back and let me know. I hope this helps you.

NOTE: If you leave the door OPEN between washes this will help prevent constant pressure on the door seal which can stretch it out of shape over time. It is also beneficial to allow the wash tub to air out to prevent mold and mildew from forming. In addition, do not overload the washer. This can contribute to premature wear and tear on the gasket and also cause it to become dislodged. Follow your manufacturer's recommendations for loading.

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1 Answer

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