Question about Brother MFC-8440 All-In-One Laser Printer

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Distinctive Ring not working, all calls passed to computer

I have the MFC set up to listen for calls then pass the distinctive fax ring to the computer to recieve the fax, which was working fine for weeks. Suddenly all calls started getting passed to the computer. If I unplug the computer the fax machine functions properly recognizing which calls to answer and ignores regular calls so I suspect it is a software issue, but I have gone through all the settings and through the setup again with no joy. I am running XP with the drivers and software installed that I downloaded from the Brother site. Thanks for any suggestions.

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  • mralaska May 28, 2008

    No kids, just me, but I uninstalled the software and started all over again. It works fine when I unplug the USB but once plugged in the MFC is still passing the calls to the computer to answer.

  • Anonymous May 29, 2008

    distinctive ring not working

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  • 426 Answers

Uninstall all the software reset the printer to default settings and start over... kids were prbly messing around with the buttons and something got lost in translation

Posted on May 28, 2008

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NOTE: The Distinctive Ring Service is the name HP and others use to describe this feature. Distinctive Ring is also known as:
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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01647469&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3795406

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