Question about Toshiba SD M1502 Internal DVD Drive

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I have a bose 321 system and the dvd drive door will not close. Can I fix this or do I have to replace the drive. The part number on the drive is 592654-BO

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SOURCE: hooking up dvd player to Toshiba DPL 52" HDTV

Send the viseo to the Tv using composite or component input and send the audio ( red and white RCA audio ) to the BOSE.

Posted on May 13, 2009

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1 Answer

Bose 321 not recognizing cds


Contact Bose and send your unit back. Most likely the CD/DVD drive needs to be replaced

Dec 06, 2013 | Bose 3 2 1 GSX System

2 Answers

Bose 321 II dvd drawer won't open, fixes here & elsewhere not working. I put in a recorded dvd. It tried to read it, & never gave me the not supported msg as I started trying to eject it...


Hi Donna,

Please do be frustated.

Your lovely Bose has problem with its mechanism that cause load / unload totally out of order. If you hear some noise while you turn on the bose or when you hit some buttons, it is telling us the motor still work. Now we need to check the broken gears ( or other mechanism linkage).
If you able assemble this Bose, go ahead to find and fix it mehanism ( you may need some parts replacement.

Note : Be carefully with its laser lens while power on ( avoid direct contact to your eyes).

Best luck,

Jay

Sep 26, 2011 | Bose 3 2 1 GS Series II DVD Home...

1 Answer

Bose 321 tray will not open


If it's flashing on and off, then the DVD drive is the least of your problems. Check to see if there is a dual-voltage switch on the bass module. (if so, set it to 120v if you're in the US) As for the DVD drive--> Try another reset by unplugging the power for at least 30 seconds. Plug it back in, "Bose 321" will appear and disappear from the display, and then press the eject button before you power it back on. Wait about 3-8 seconds. If the drive won't open, it will probably need a repair. $150 for repair w/ new warranty through Bose- 800-367-4998.

Jun 21, 2009 | Bose (321GS) System

3 Answers

Bose 321 DVD drive failure


Found another help site similar to FixYa where a person had posted that they successfully replaced their failed DVD ROM drive in their BOSE 3-2-1 Series I unit with a later model Toshiba SD-M1712 drive. There are 2 plastic trim bits and the metal DVD drive unit cover that need to be swapped between the old drive and the new PC type drive to complete the repair. I located and ordered a new drive and spent last evening removing the old drive from the BOSE. To remove the old drive all that is really necessary is to remove the lid from the BOSE unit and pop off a black steel holdown assembly across the top of the failed drive. Once that is done the old just drive lifts out and the replacement is virtually the same as swapping out a drive in your PC. I am awaiting arrival of the replacement OEM drive ($25) from some place in Texas. This just may work. BOSE wants hundreds of bucks and several weeks to repair their crappy unit. I will never purchase BOSE again. I had to also purchase a power supply in years past for this very lightly used unit and that was $300 and a lot of aggravation using the BOSE repair system. I have trouble just throwing this unit away because we spent $1000 hard earned $'s to buy the "best". I was certainly fooled. If this doesn't work I'm only out $25.

Dec 09, 2008 | Bose 3 2 1 GSX System

1 Answer

Bose 321


yes as long as IDE cables and DVD player fits it shouldn't be a problem

Apr 24, 2008 | Bose (321GS) System

2 Answers

Bose 321 won't play CD and VCD but plays DVD


I did have the same problem. Then unplugged / replugged the base cable (= also the power supply) and after this the Bose dis play CD's again.

Feb 29, 2008 | Bose 3·2·1 II System

11 Answers

Bose 321 DVD Stuck Won't Open


This can happen if the disc has been put in upside down accidentally, if both sides are highly reflective (e.g. blank recording discs). If so, you need to get the system to eject the system before it attempts (and fails) to read the wrong side of the disc:
On the back of the Acoustimass module (sub woofer) is a power switch. Use this to the turn the system off and wait 30 seconds. Switch it back on, the media centre flashes up "Bose 321" - press the eject button firmly once as soon as this disappears. If this works, contact Bose with the serial number from the media centre to see if the system needs a (free) software update (a disc they send in the post) - just in case the system is having general disc reading issues.

However, it may be that the drive has failed - it's a mechanical part in a mass produced system so this is not unreasonable, just disappointing. But because you have bought a premium system, the company will rush to help you - call them for a repair and explain you need the disc back urgently. they'll probably arrange an urgent, fast turnaround repair....

Jan 01, 2008 | Bose 3·2·1 II System

2 Answers

Problem with my Bose 321


I had the same problem listed; send an email to BOSE tech support - they sent me a DVD with a bios upgrade and it fixed the problem. They should put the BIOS upgrade on their website so you could burn your own DVD rather than waiting for the mail. But it did fix the problem. Netflix disks were the worst; they must do something when they burn them to get that forced Ad to play that Bose doesn't like.

Dec 20, 2007 | Bose (321GS) System

2 Answers

Bose 321 cd/dvd tray stuck closed


Please kindly check if this is d model of your 321

Nov 13, 2007 | Bose 3 2 1 GSX System

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