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Possible engine blow-up in Tristar vacuum

5 days ago I was using the vacuum, and after 10 mins. or so, I smelled a slight electrical burning smell and i immediately turned it off. i tried again yesterday to use it, and almost immediately after turning it on I heard a pop, saw what looked like blue flames somewhere inside, and again it smelled like it was burning. Of course I immediately turned it off and haven't touched it since. Seems to me the engine is a goner, but I believe it has a lifetime guarantee. So where do I get a new engine? I live in the Dayton, Oh area so if you know of anyone that services Tristars in this area I'd be most appreciative. Thanks!

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Http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=628433
Generic problem for all Vacuums
Possible engine blow-up in Tristar vacuum
Posted by skutch on May 28, 2008
5 days ago I was using the vacuum, and after 10 mins or so, I smelled a slight electrical burning smell and i immediately turned it off. i tried again yesterday to use it, and almost immediately after turning it on I heard a pop, saw what looked like blue flames somewhere inside, and again it smelled like it was burning. Of course I immediately turned it off and haven't touched it since. Seems to me the engine is a goner, but I believe it has a lifetime guarantee. So where do I get a new engine? I live in the Dayton, Oh area so if you know of anyone that services Tristars in this area I'd be most appreciative. Thanks!

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.

If you are getting an electrical burning smell it is your vacuum motor and you need to replace it. I am not sure if you have a lifetime warranty or not – most warranties are for 1, 2 or 3 years on electrical parts but I can try to give you a website or phone number to TriStar to see if they can help you on this matter. Question? How old is the vacuum and what is the dop? Listed below are some of the phone #’s that might be able to help you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
http://www.vacuumcleanershop.com/tristar-motors.htm 1-877-822-8227 9am to 5pm EST
Thanks, Don the Vac Man
Go Ahead. Use Us.

Posted on May 28, 2008

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If you have a black cord it could be the cord. i am an authorized tristar service center in az. I have a web site, tristararizona.com or you can call 866-635-9254 my name is John

Posted on Oct 18, 2009

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