Question about HP PSC 1610v All-in-One Printer

3 Answers

Scan my printer want scan it say i need to install or run device feature its was scannin until at one time it old and i dont have my disc how can i fix it

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  • 7 more comments 
  • tyghte Jun 09, 2008

    trying to scan pictures into computer, won't let until I run program,

  • Anonymous Jun 10, 2008

    my printer software cd i dont have i want to install the software

  • foxfire06 Jun 23, 2008

    mine too keeps saying "No Scan Options" and i cannot, for the life of me, find the disk. i have the Mac disk but that is no help what so ever. i also went to the HP site and downloaded the driver for it but that too is no help....can some one help me

  • foxfire06 Jun 23, 2008

    it says on the top of it HP PSC 1610v All-In-One Printer, Scanner, Copier

  • Bobby Gee Jul 07, 2008

    It won't scan unless I include a SD Card and download pictures at the same time!

    I have tried downloading the driver again but still no good.

  • Anonymous Aug 05, 2008

    will not scan

  • Anonymous Aug 16, 2008

    My printer won't scan

  • Anonymous Aug 18, 2008

    it wont work

  • Emine Sep 03, 2008

    my scanner has the same problem and gives the message install the softwater or run....


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Say i need yo install or run device

Posted on Sep 18, 2008

The model is HP psc 1610v

Posted on Jun 26, 2008

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  • 79 Answers

Please mention the printer model and manufacturer so that i can give u the link to download

Posted on May 28, 2008

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1 Answer

How do I fix this: Printing works but suddenly Scan function doesn't work?

I am a Brother employee working for the software technical support department.

We have a solution for your scanning issue posted on our solution site.

Description of Problem 100000024547
I am unable to scan in Windows 7 using the Wireless Network connection. What can I do?

Brother Software Technical Support

Jun 29, 2014 | Brother MFC7860DW AllInOne Laser Printer

1 Answer

When I press "scan to" it tells me I need to install or run device software for feature. when I insert the disc it won't let me install it all the way.

Don't use the disc anymore....device should be using newer drivers these days. Go to the HP Support site, I'll give you the link below. Put in the device model number in the search box, it will show you your device, choose drivers/software, it will then ask you what operating system the computer is using....choose that from the drop down menu. It will then display all the drivers or software for that model and OS. Scroll down until you see the entire software package for that printer....knowing HP, it is going to be about 325 mb depending on the package, you need this package to be able to scan, fax etc, etc. Part of this package is HP's HP Solution Center which is a graphical interface that allows easy navigation through the different HP printer programs that are available. Download the package and then run the installer and follow the prompts as asked by the software.

Jun 19, 2010 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

When i try to scan, it says need to install or run device software for feature

if your printer came whith a disc make sure you install everything on the disc to your computer or if you have already done that if the disc had a scanning program try using that

May 16, 2010 | HP PSC 1610v All-in-One Printer

1 Answer

No scan options...install or run device software

Windows Vista is a sh.t OS that many IT pros laugh at.  Windows 7 looks more promising, but don't upgrade the software on your computer cause there are other issues that arise whenever you install one OS over another.  Wait until you need a new computer and buy it with windows 7 already pre-loaded.  This will save you much headache and time. Vista was truly a bastard child for Bill Gates.
Go to the HP web site and look for drivers to download for this model and for your OS.  Here you go:

Nov 05, 2009 | HP Officejet 7210 All-In-One InkJet...

2 Answers

Need to get hp 1310 onto new pc, with vista

You can download the driver here: HP Full Feature Software and Drivers

To install the driver do the following:

  1. Click the Download only button.
    Note: Make sure the HP All-in-One device is "Not" connected to the computer before running the download file.
  2. Click the Run button to begin the download.
    Note: File is compressed and may take time to expand and run.
  3. Follow the on-screen instructions to begin the installation process.
  4. Click Finish.
  5. Connect the USB cable between the HP All-in-One device and the computer, then turn on the HP All-in-One device.
  6. Your product should be ready to print.

Mar 01, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Error when trying to scan a document from the HP Image Gallery

Yes, it sounds as if you will need to install the drivers for this printer just to be sure all have been installed. I would double check your connection with another pc if possible, maybe there is some incompatibility issue as well. If this is an old pc, there could be a chance the driver's are not out there so i will look for you as well.. let me know if you were able to reinstall the driver's? i wouldn't uninstall anything until you know you have the copy of the disc you will need.. if not, goto and search for your printer's drivers.. good luck..d

Feb 28, 2008 | HP 5510 4-in-one Printer

2 Answers

Our scanner wont work the printer and copier work fine

You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

Dec 29, 2007 | HP PSC 1610 All-In-One InkJet Printer

2 Answers

No Scan Options Error Message


Pressing of scan button feature is no longer supported by hp drivers, if installed correctly one scans using scanners and fax

When the scan button is pressed on the printer, nothing happens. The scan button does not work correctly. Solution Scan documents using Windows Fax and Scanning or Paint. Scanning with Windows Fax and Scanning
  1. Click the Start (c00845897.gif ) icon.
  2. Click All Programs .
  3. Click Windows Fax and Scanning .
  4. Click New Scan .
  5. Click File and then click Scan .
Scanning with Paint
  1. Click Windows .
  2. Click All Programs .
  3. Click Accessories .
  4. Click Paint .
  5. Click File and then click From Scanner or Camera .
  6. Click Scan .
Cause The drivers in the Windows Vista operating system do not support button press functionality on the printer. link to above info from HP

Dec 11, 2007 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Scanning problem

Remove the software. Unplug the USB to printer Restart the Computer. Reinstall the software- do exactly as it says- it will ask you to disable A/V software- come off line and do that. It will say [maybe] do not plug device in until told- unplug and do that. Do it right.

Jun 30, 2007 | HP Photosmart 2575 All-In-One InkJet...

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