Question about Amana NDE5800AY Electric Dryer

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When run the dryer, the machine drum is thumping.

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  • Amana Master
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ALWAYS UNPLUG YOUR DRYER BEFORE STARTING ANY REPAIRS
Your problem sounds like drum rollers have flat spots on them or in need of lubrication, or maybe your drum belt has slipped off of the idler arm pulley.

Note: This method works with most front loading machines.

Remove the electrical console that holds the timer switch, start switch, etc. from the top of the dryer.
Note: Some tops hinge and tilt backwards so they do not have to be removed and the electrical console with stay with the lid.
Also remove the lint filter and the screws holding the lint filter housing in place.
Be REAL CAREFUL not to knock any of the wires off of the timer switch. Then remove the top of the dryer.
Remove the front of the dryer. This will expose the drum and belt. Remove the drum and belt and this will expose the drum rollers, idler arm pulley and motor.
Now is a good time to check the belt to see if it has slipped off of the idler arm pulley and also to check the belt condition for wear.
Be sure to note the route of the belt, this will come in handy when you go to reinstall the belt.
Check your drum rollers for flat spots or wear, if they have flat spots or wear on them replace them.
If the drum rollers don't have flat spots or wear on them then they probably only need lubrication. Lubricate the shaft of the rollers with a good grade of machine oil such as 3 in One oil. Reassemble the dryer, plug back in. This should solve your noise problem.

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Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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*****************************************************************************
No...you do not need a new drum...all you need is new drum rollers
You probably have a flat spot on one of the rollers, it will make the thumping sound when the drum rotates.
Go to the following webpage and get your drum rollers and install them and that should take care of the noise you are hearing
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http://www.appliancepartspros.com/index.aspx

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