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We have a Maytag Neptune Washer Model MAH-1, approximately 5 years old. Never had any problems previously. Last wash, noticed a loud grinding sound upon starting the cycle. I stopped the wash, and when I manually rotate the drum I can hear a loud clicking sound coming from somewhere behind it. Have you ever heard of this? I'm wondering if something has broken off behind the drum and is interfering with the rotation...

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Sounds like the spider arm(s) are broken in your machine. It is the part that supports the wash drum in the machine. It's a major repair job and can be expensive to fix. Get a few estimates before deciding whether it is worth fixing or replacing the washer.

Posted on Oct 05, 2010

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Dear kimlrgh
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ngfam at you service!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
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Dear kim,
ngfam at you service!




This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

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