Question about Ricoh Aficio SP C811DN-DL Printer

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Ricoh afico 811 error sc689 and sc547 - Ricoh Aficio SP C811DN-DL Printer

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Sc547 is a power supply error that can mean you have a faulty power supply. The service manual does not list an sc689, and it's not in the help desk support database either... are you sure that's the code that comes on the screen?

Posted on Oct 10, 2010

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Posted on Jan 02, 2017

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Eror sc547


The error sc 547 refers to a "Zero cross signal malfunction".

This means that the applied power supply AC frequency was detected at over 66Hz or below 45Hz, and the zero cross signals are not detected within a certain period within 500 ms after the main power switch has been turned on.

Possible causes are:
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Try to reset the SC code by entering SP5810 and select 1.
Then hold down the photo mode key and the # key at the same time for at least 3 second.
Then turn the machine off and on again.
If the same issue still appears, try to replace the Power Supply Unit.

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