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Pc has been frozen ON since 11 am this morning. the mouse scrolls but cannot click on anyting. I cannot turn it off. I tried ctrl alt del, nothing happened. I tried restarting ethernet, I did install kasperskythe and it was working great for the two days I am letting the battery wear down now. is that a good idea? what else can you suggest?

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Press and hold the on/off button until the system turns off, usually 10-15 seconds.
Who knows what caused your system to freeze but this should get you going again.
If this answers your question, I'd appreciate 4 thumbs. I do this for fun and do not get paid.
Jim

Posted on Oct 05, 2010

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Hi

is it a usb keyboard or a ps2(round connector) keyboard? the problem is most likely that due to the computer not having started up properly the keyboard is not properly configured / installed by windows.

to get rid of this problem, you need the old type of keyboard, turn off the computer, and plug in a keyboard to the ps2 connector.

0880008.jpg


green one is for the mouse, the other is for the keyboard, plug in a keyboard, then turn the computer on, you should be able to press CTRL+ALT +DEL now and ones you sign in to the computer it should install the usb keyboard and it should work from now on, just make sure the keyboard is not disconnected or port changed when the power is off from the computer that cause the configuration loss.

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When you see the mouse press Ctrl + Alt + Del

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Try using the keyboard, for example press the key with the flag simbol, it is between left CTRL and ALT keys.
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