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How to get the plate to rotate - Panasonic Microwave Ovens

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  • Anonymous Mar 22, 2014

    plate rotates while heating but not when food is cooking

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I'm assuming you are talking about the turntable tray. If it's not rotating, make sure your microwave does not have a feature that allows you to disable the turntable rotation (refer to your owner's manual). If it's not a simple operator function, you more than likely have a defective turntable motor. The motor is located under the bottom of the microwave oven. It is a simple repair that requires minimal tools. If you wish to attempt a repair yourself, please post your complete model number (located aorund the door opening) and I can locate a part number for you. I hope this helps you.

Posted on May 28, 2008

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I hv a 24ltr Sharp Carasoul Microwave. Few days back, its plate stopped working, but its heating the food fine. Why has the plate stopped rotating? Will the food be evenly heated even though the plate...


> Why has the plate stopped rotating?

The turntable system typically consists of the motor, the coupler, the turntable support with rollers, and the tray.

Here is a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You order Sharp parts Encompass here or call them toll-free at 866-779-5835.

> Will the food be evenly heated even though the plate is not rotating?

No.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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