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For this Sony, you have to use separate audio cable(s). Either optical in BD or Digital Audio in DVD (single coaxial cable will do the trick) I bet the display says UNLOCK. I had the same problem, very dumb.
I called sony, even though the manuel shows that you can use a component wire to hook up the set top box and hdmi for the tv and dvd sony claims that you can not do this. The cable box must also be wired with an hdmi cable going into the video 2 port.sony claims it doesn't work using component and hdmi together because the receiver is unable to up convert. I hope this helps. I have not tried it yet (i'm at work) we'll see what happens when i get home.