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Freezer keeps ice cream frozen to hard - Whirlpool Refrigerators

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Turn down or replace the cold control

Posted on May 28, 2008

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Freezer will not freeze ice ceam


Before you go any further it is important that you check for freezer temps. Yes, you have frozen items but remember that water freezes at 32 degrees and many items will get hard at that temp. And also remember that the lower the temp the longer frozen items will keep.

But ice cream needs proper freezer temps close to zero degrees. Use a digital thermostat and check for your freezer temp - bet it it is no where near zero. I had the same problem and attributed it to the fact that I was not using a name brand ice cream!!!! I was wrong ! LOL.

Aug 31, 2015 | Refrigerators

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I have a kenmore upright freezer and can't remember which setting it should be on. It has coldest 1 2 3 etc.


I keep min two notches from the coldest setting.A great way to check where you should set yous,is ice cream.Put an open container of ice cream in the freezer,and turn the freezer to coldest.The next day try to scoop the ice cream.If the ice cream is hard the freezer is too cold.Adjust the freezer two notches ,and try the ice cream the next day.Repeat till you are happy with the hardness of the ice cream.It should be easy to scoop but not too soft.

May 17, 2011 | Kenmore 14.8 cu. ft. / 419 liter Chest...

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Freezer is not keeping ice cream frozen. There is also some frost


automatic defrost heater not working properly

Feb 21, 2010 | Refrigerators

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Ice Cream won't stay frozen it get's all soft and gross. Main things in the freezer stay frozen.


This is an easy one!!
Ice cream needs to be around -5 degrees to +5 degrees to stay frozen (or hard) if the freezer is at like 15 degrees the ice cream will be soft but the rest of the things like meat and ice cubes will be rock solid because anything lower than 32 degrees is freezing for those things.So you might wanna check to see if the fan motor is working and also make sure the condensor coil is free of debris.

Sep 20, 2009 | Refrigerators

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Freezer is cold but not keeping icecream frozen.


If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

Aug 27, 2009 | Refrigerators

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Has just one termostat on bottom, freezer won't keep ice cream frozen, although it does keep meat and ice froze


OK send me the model number as found in photo below. You may have a circulation problem that I will be able to look over closer when I have model number. Sea Breeze
http://servicepartstec.blogspot.com/

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May 25, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

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Bottom freezer not keeping ice cream frozen


Check out freezer temp - should be around zero degrees. Fact that ice maker is still working would indicate that the temps are at least about 10 degrees. If the door seals are tight and the self defrosting mechanism is working properly, the unit may be low on refrigerant. I had similar situation where stuff was frozen but my ice cream was mushy even though unit was running 24 hours a day.

Apr 18, 2017 | Amana BX21V

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Freezer doesn't keep ice cream frozen


not being able to keep ice cream is not good, before doing anything ck a few things. make sur e to pull out unit and vaccuum under and behind unit, if it cant breath it cant freeze. check in back by compressor, is the fan running to cool the fan??? if the compressor is on so should the fan be. next id look behind the freezer wall for excessive build up of frost( it might even be buildin up with ice throughthte back wall, inwhich case you have a defrost issue

Apr 02, 2008 | Refrigerators

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