Question about Kenmore HE2 Plus Front Load Washer

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F 28 error code Kenmore front load washer - Kenmore HE2 Plus Front Load Washer

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  • Kenmore Master
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F28 Com error between MCU and CCU (central control unit) Broken wire. Check the harness closely between central control and motor control unit. Remove the bottom panel and fish out the tech sheet. Duet manual and more photos HEREF 28 error code Kenmore front load washer - 0e21d99.jpg

Posted on Oct 05, 2010

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

blueextc3221
  • 15935 Answers

SOURCE: Kenmore 3.5 Front Load Error code 31

Electronic pressure switch circuit faulty (frequency of pressure switch signal out of limits)



Possible causes are;



Electronic pressure switch; wiring; main PCB.



Unplug the appliance and take the top off.

Locate the pressure switches (there may be 2, some have only 1).

Take the thin tube off of the switches and block one tube with your thumb.

Blow as hard as you can down the other tube.

Refit the tubes and try the machine again.



If still the same you'll need to check the wiring between the pressure switch and the main pcb (front right or in the facia depending on the type fitted).



If after this it's still faulty you'll need to begin changing parts, starting with the pressure switch(es).



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Posted on Sep 23, 2010

jyackle5
  • 8197 Answers

SOURCE: error code f24

F24 indicates a water temperature sensor error. If during the wash cycle in the water-heating step, the water temperature sensor (NTC) value is out of range the F24 error code will display.

Possible causes:

  • Too cold of water or hot water is turned off
  • Temperature sensor failure or loose connection
  • Control board failure

Posted on Dec 18, 2008

Krazytech
  • 725 Answers

SOURCE: kenmore he2t error code 21

F21 is a long drain...it is taking too long to drain..you have a something slowing down the drain.. you can remove the bottom panel and clean out coin trap... if there is nothing then you may have another problem... but this is the most common problem..

Posted on Sep 23, 2009

  • 1 Answer

SOURCE: Kenmore HE2t washer - error code 5d

5d is a definitely a the code for a plugged discharge. We removed the lower access panel and discovered a virtual treasure: $12.50 in quarters, nickels, dimes and pennies, a pen, a pencil, collar stays, 10 bobby-pins, 3 barrettes, a elastic headband, a draw string, a box cutter, 3 washers, 3 broken zipper parts, a elastic waist band. Amazing it took all to trigger a 5d error code. Hope this helps!

Posted on Apr 03, 2010

blueextc3221
  • 15935 Answers

SOURCE: elite front-load washer error code F22 then F28

This is an indication of a door latch failure and/or interconnecting wiring problem. The first step in troubleshooting the problem is to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). This is the main "brain" of your washing machine. Sometimes these error codes are erroneous and can be easily cleared by resetting the CCU. If the error code reappears following a CCU reset, then you have a genuine problem. In addition, if the door latch remains locked following this procedure, there is a manual release you can use to open the door. Follow these steps:

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with a 2 x 4, it makes access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

If you still have the error code displayed, inspect the door latch mechanism for any broken, loose, or missing components. Next, open the top panel of the washer by removing the three screws in the rear of the washer that hold the panel in place. With the screws removed, the panel will slide back, then off. Locate the door latch on the right hand side behind the front panel. Inspect the wiring harness from the door latch to the to CCU. The CCU is located directly behind the wash tub in the top rear of the washer. Make sure all the connectors are snug and not loose or broken. In the majority of cases, a persistent error is a failed door latch. If all these preliminary checks are unsuccessful, replace the door latch. Follow these steps:

1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.


NOTE: Another method is to access behind the front panel from the top with the top panel removed. Either method works, but I have found that going through the front offers better access.

F28 is a serial bus error from the CCU (Central Control Unit) to the MCU (Motor Control Unit).

All you need is some Electronics contact cleaner spray and a 1/4 inch socket to remove the top of the machine and the back of the machine.
The CCU is the computer looking box at the top front right hand corner.
Find connector M13, (has red marking on it and only 3 wires) disconnect it by pushing the retainer tab back and pulling gently on the connector.
Spray the contacts of the connector and computer with connector cleaner.
Then re-assemble connector.
The MCU is in the back lower left corner.
Find the connector with 3 wires and red mark, and remove this connector in the same way you did the other, spray it and re-install.
Put the back and top back on.

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Posted on Sep 25, 2010

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Dec 06, 2015 | Kenmore HE2 Plus Front Load Washer

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My washer is showing a error code of f-28. What does this mean


The F28 error code in most Kenmore models is a MCU (Motor Control Unit) failure or a wiring issue. You did not include a model number for your washer. Without a complete model number I am unable to supply you with anything other than generic help.

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Feb 11, 2010 | Kenmore HE2 Plus Front Load Washer

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Kenmre HE2 Plus front loader has a F 28 error. Whats the problem and how do I fix it?

Jan 19, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-28 code


F28 means your washer is locked and not unlocking. To unlock your washer take the bottom access panel off by removing the 3 bottom screws.
Reach up near the latching assembly & Attached to the door latch is a little plastic pull lever. Pull down on this lever and open the door. Unplug your washer for 60 seconds and plug your washer back in. If the error re-occurs you need to replace your door lock.

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Jun 28, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Kenmore F-28 error - door locked can't get in


Unplug the machine.
Wait 15 seconds.
Plug machine back in.
Press and hold the Power button until the lights come on.
Press and hold Start.
When you hear a click, press Stop.
Open door.

You still have an F-28 issue but you can at least get your clothes now.

Hope this helps.

Jun 09, 2009 | Kenmore HE2 Plus Front Load Washer

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Error code F-28


It may be that the drain pump is not the problem at all. Error Code F-28 on the Kenmore HE2 means that there is a signal error between the Central Control Unit (CCU) and the Motor Control Unit (MCU)

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