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I turn on my ps3 and a red screen comes up saying that a serious error has happened and wont go past that screen, please HELP. Thank You.

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Hi. The problem you got there is call Red screen of death. This should be bga crack in the cell processor or rsx... You must resolder it with a smd solder station using solder flux....try to resolder it with hot air controled. If you are not aware of doing this do not try it since this requires a lot of expertise.

Posted on Oct 05, 2010

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1 Answer

My ps3 turns on then it quickly goes to a red screen with many different languages that reads " A serious error has occurred contact technical support for assistance". Can u please help me solve...


This is a very common error it is actually called the red screen of death!

It happens because the CPU has burnt out - now both of them can burn out the GPU and the CPU and if this happens you get the yellow light.

But this means that you need to stop the heat build up you can send it in to do this or you can use a good repair guide to fix it like this one HERE

Jun 28, 2011 | Sony Playstation 3 (PS3) Console

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Red screen


The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.

Oct 09, 2010 | Sony PlayStation® 3 (80GB) Console

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Red Error Screen comes up on 80gb PS3


Contact microsoft regarding the issue. If the PS3 is less than 3 months old any major failure should be covered by the warranty

Mar 09, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Wen i turn my ps3 on i get a red screen say ' serious error'


hardware failur could be many things ring tech support ul probs have to send it off

Aug 31, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 show red screen serious error


i just turned on my ps3 today and there was a red screen that said " there was a serious error and i need to call technical support for assistance" in different languages. it wont let me do anything else it just stays in that screen. I cant even go to my menu. Please if anybody has any advice write back!!!!!!!!

Jul 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

When i turn on my ps3 a red screen comes up


Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.

Jun 15, 2009 | Sony Playstation 3 (PS3) Console

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