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I have Kitchen Aid Dishwasher Model # KUDMOITJBLO. We began having trouble with the top rack coming out of the brackets on the upper rack track. Kitchen Aid sent me 4 parts # 8268785. The problem is that the brackets that they sent have wheels on them. I don't know how to get them into the track. A call to Kitchen Aid got me no where. They claimed that they don't sell parts so therefore they could not help me (with the parts that they sold me). The situation has gotten progressively worse. Now the top rack will not stay in place at all. Is there any way that I can install these new brackets. Thanks, Paul

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  • honeydoit Aug 01, 2008

    I have a similiar problem, however my model number in KUDI01FLSS6. The top rack rails of my unit ride on stationary wheel brackets. I have the replacement brackets but I am not sure how to remove the old brackets and install the new ones. There are no existing screws or clips on the new brackets. HELP!!!

  • Anonymous Mar 28, 2014

    kichenaid dishwasher w103111. The wheels on the top rack broke. I bought replacement parts but am unsure how to dismantle the broken piece from the top rack. Thanks.

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I removed the tracks from inside the dishwasher.  Then I was able to carefully remove the endcaps (something I had not been able to do previously) carefully.  The existing broken wheels slid out and I slid two new brackets into each track.   If I attached the tracks to the rack first, I would not be able to clip them into place, so I first replaced the endcaps and then returned the tracks to their positions inside the dishwasher. Reattaching the upper rack is not difficult, but takes two people while I connected the left side, my assistant supported the rack on the right side.  I then connected the right side of the rack.  I slide the rack back and forth to macke sure that is worked smoothly.  We then loaded the dishwasher and washed our dishes as we had in the past.

Posted on May 29, 2008

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Posted on Jan 02, 2017

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