Question about Epson Perfection V500 Flatbed Scanner

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Software installed successfully. Scanner will not scan. Troubleshooting Assistant insists an error occurred during installation of device. It also says Epson Perfection V500 Photo does not pass Windows Logo testing to verify its compatibility with WINDOWS XP which I am using. serial #: K63W015295 HELP!

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Try shutting down your computer and then unplug from the power source. Wait a minute then plug it back in and turn on the computer.

Accept the driver installation even though it does not pass Windows Logo testing. Just accept it and continue with the installation.

Posted on Oct 18, 2010

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