Question about KitchenAid KCM511OB 10-Cup Coffee Maker

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Coffee pot I have a kitchenaid coffee pot and the other day after making a pot it showed an error msg 4. Never saw this before and I do not have the booklet that came with it.

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  • Anonymous Nov 08, 2008

    I have the same problem. The booklet says that means a button is stuck. They suggest that you unplug it, hit the buttons a few times and plug it back in. That did not work for me.

  • beljumax Nov 12, 2008

    I have the same problem. All of a sudden this error 04 message appeared on the LCD out of nowhere and it just refuses to work. I have contacted Kitchen Aid and they are completely useless. I have tried unplugging it, tried all of the buttons and NOTHING!! Does anyone have any ideas?

    Thanks

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  • 145 Answers

ERR 4 simply indicates that the computer is recognizing a stuck button (a button have been depressed for more than 10 seconds time). Please double check to make sure that no buttons are still depressed into the machine.

Posted on Jul 09, 2009

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My kitchenaid coffee maker gives us an "error 2" and will not brew. help!


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If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.
Thank you, have a nice day.

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If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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An ERR 2 may be cleared by a simple reset of the coffee maker. This means unplugging the unit and plugging it back in. When powered back on, select a brew function to see if the error reappears. This may take a few seconds.

If it does, ERR 2 indicates an internal error with the computer of the warming plate. This may be covered under Kitchenaid's 1 Year Hassle Free Warranty. I would advise you to call Kitchenaid Customer Service to see what options are available to you. Repair is not recommended, as it is not cost effective for the company or the consumer.

Their toll-free telephone number is 1-800-541-6390.

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Their toll-free telephone number is 1-800-541-6390.

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Re: KitchenAid Coffee Pot


I had a similar problem with Err 1, Err2, and Err 4. To resolve Err 1, if you have room, remove the coffee filter and coffee, pour more "warm" not hot water into reservoir. If you have 4 cups cold water add 5 cups warm. Then start coffee maker and let it run thru. Then drain coffee pot and start over to make coffee with tepid water. Err 1 indicates the coffee maker temp sensor is too cold from room temp or water temp.
Err 2 is a result of cleaning. First question "Did you remove the charcoal filter?" The charcoal filter can be removed form the filter stick by prying two tabs away gently and removing the filter for removal. The filters can be purchased @ www.Kitchenaid.com
One pot run thru with descaler can loosen scale and make sensor go "blind". Just run a full pot of clean plain water thru one maybe two times. A pot solution should be a solution of 1/4 pot WHITE vinegar, 3/4 pot clean cool water. Run this thru once, then two clean pots of fresh water as if you brewed a pot of coffee. NEVER USE CLR WITHOUT RUNNING NO LESS THAN THREE CLEAN WATER POTS THRU MAKER!!!! This is so you can continue to enjoy drinking coffee, nothing like a cup cleaning you out!
Err 4 is simple, you have a stuck button. Unplug maker and gently press each button making sure they aren't stuck in.

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