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Won' let me renew my xbox live membershp. - Video Game Consoles

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If you had silver membership you must cancel it in some cases before upgrading to gold or down from gold to silver.

Else
Get Assistance by phone seven days a week.1-800-4MY-XBOX
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time

Good Luck,
-Rel

Posted on May 30, 2008

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How to turn off automatic renewal on my xbox


I am assuming you are talking about the autorenewal of XBOX Live. In order to stop the autorenewal, you need to call microsoft support and let them know that you do not want your live subscription to auto-renew. I have included the numbers you need below.

Phone assistance is available:
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  • 6:00 A.M. to 10:00 P.M. Pacific Time
Xbox Support phone numbers
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www.1RepairStop.com

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Hello Israel,
I'll gladly help you.
First step, do you have an ACTIVE subscription plan to xbox live GOLD? An xbox live gold account isn't free, it has to be renewed when your subscription plan expires. Make sure you check this out first and foremost.
Second step, did you log in with the proper user ? An xbox live gold account is linked to ONE xbox user account. Make sure you have logged in with the proper account on the xbox, the one that has an active paid subscription to xbox live gold.
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if for some reason you mean renew the consoles warranty or something like that this is not possible unfortunately.

for more info click here.
if you need further assistance or explanation let me know by following up with a comment.

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You can check your xbox membership status via your PC at xbox.com. log in woith your email address and password you supplied at the time you initially joined xbox live.

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