Question about Dyson DC14 Bagless Upright Cyclonic Vacuum

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Dyson vacum beater bar does not work - Dyson DC14 Bagless Upright Cyclonic Vacuum

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DC14 have two drivebelts that turn the brush bar - one connects the output of the motor to the clutch, the other connects the clutch to the brush bar.
You can check the latter simply by removing the sole plate and looking. Unfortunately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look at www.dysonmedic.com which has some excellent info on dismantling and repairing a DC07 (the DC14 is very similar to the DC07), but unless you have access to such tools, and feel confident to tackle it, it's probably time to call Dyson or a Vacuum repairer.

Posted on Oct 05, 2010

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Posted on Jan 02, 2017

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My Dyson vaccum leaves a row of multiple lines on my plush carpet. I've never had s vaccum leave more than the two wheel lines. I called customer service and they had no solution for me!


It's the beater bar brush. Turn it over and use a screwdriver or knife, and run it the full width of the beater bar to remove the hair and string and other debris that get wound up on the beater bar-NOTE you do NOT have to remove the beater bar or take apart anything. As long as the beater bar spins, and there are no missing sections on the beater bar- this will work. Beater bar could also be worn down- be sure that the bristles extend past the bottom of the vacuum- ALWAYS DO THIS WITH THE POWER OFF

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Beater Bar Belt Likely Broken--Can Be Checked By Removing Cover(s) Next To Beater Bar (on bottom)

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I have a DC-17 the beater bar does not spin on carpet only on my wood floors will not vacum carpet seems to get stuck.


Hi there,

Sorry to hear you're experiencing a problem with your DC17. You might find it helpful to follow these simple steps:

http://www.dyson.com/support/help.asp?article=955&product=DC17-ANIMAL

This should resolve your issue. However, if you're still having difficulties, please get in touch with us, free, on 1866MYDYSON. We can run through some checks over the phone and provide you with the assistance you need.

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The beater bar will not turn


Hello rebh. Generally when the vacuum beater bar will not turn it is because the belt that turns this beater bar has broken.

That said, most of the dyson's require you to buy a beater bar assembly which includes the belt. Any vacuum cleaner repair shop will have this part. OR go to this link http://www.searspartsdirect.com/partsdirect/brands-products/Dyson-Inc-Parts/Vacuum-Parts

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Thanks for choosing Fixya!

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Have a dyson vacum and the beater bar stopped working. How do you fix the beater bar.


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
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1 Answer

WHEN I TURN MY VACUME ON IT SOUNDS FINE, WHEN UPRIGHT. WHEN I GO TO MOVE IT TO HOOVER IT MAKES A SCREAMING NOISE. CAN U TELL ME WHAT IS WRONG PLEASE AND HOW TO FIX. THANK YOU


When the vaccum is upright, the beater bar is not engaged. When you tilt the handle back, the clutch engages and the beater bar begins to turn.

There are two likely possibilities for the "screaming noise". First, and most likely, is that the beater bar cannot turn because of a build up of debris or the beater bar is broken. In eaither case, the clutch belt is spinning on the non-moving beater bar causing the noise. Remove the beater bar, inspect for hair, carpet fibers or other items wrapped around the bar. Also inspect for cracks in the plasitc at the ends of the bar. Clean or replace the bar as needed.

The second possible cause is the clutch assembly. If you were unable to fix the problem with the first solution, it is time to take the vacuum in for service as replacing the clutch is somewhat difficult.

Here is a YouTube video link that will walk you through the process of removing the beater bar as well as the clutch if you decide to go it on your own: http://www.youtube.com/watch?v=7_CtaFcc5HU

Hope this helps.


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