Question about HP Photosmart C4400 series

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We purchased a HP Photosmart C4400 series last December 2009. I have just put in a new black ink cartridge and the printer is not printing the black properly, it still very faded. I have put in the correct cartridge number 74.Can you please help me to solve this problem, thank you

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Black printer ink in HP Photosmart may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.


Posted on Oct 13, 2010

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Try the HP Support ---->Link.

Post back!

Posted on Oct 04, 2010

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