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Where is the phone jack on this laptop? I had dial up for years, and plugged my phone line into this computer but now I can't remember where it goes! Is there an adapter or something? The manual makes no reference to the internet, strangely. Many thanks.

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  • peasporridge Oct 04, 2010

    Sorry! It is a Compaq LTE 5400.

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  • Master
  • 7,733 Answers

Post your LAp brand.

Posted on Oct 04, 2010

  • Doctor PC
    Doctor PC Oct 05, 2010

    Commonly all model comes with 2 port.One is for (bigger) Ethrnet and the other for Phone (smaller) data/fax connections.

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1 Answer

My phone says "Line in use" but nobody is using it.


Some of my telephones will read "Line In Use" when the phone doesn't detect a dial tone. I like to use an old wired telephone to check whether the problem is with the cordless phone base or the phone line wiring.

First plug in the test phone and check for a dial tone. If there is no dial tone, try a different RJ-11 cable between the phone and the jack. If there is still no dial tone, use the test phone at another jack and check for a dial tone. If you have two jacks with no dial tone, find your incoming telephone service box. If you have a relatively new phone service installation, the service box will have RJ-11 jacks. Plug your test phone into the jack and check for a dial tone. If there is still no dial tone, contact your telephone company. They will repair an outside wiring problem for free. If the service box doesn't have an RJ-11 jack, you'll need to ask your telephone company to test the phone line for you.

If there is a dial tone at another jack or at the service box, you have an inside wiring problem. You can check for loose or broken wires inside of the jack. Most use either screw terminals or a punch-down design. For the screw terminals, strip another section of the unbroken part of the wire, if needed. Secure the wire under the screw. For the punch-down terminal, take off the cover. Then you'll need a tool that is available in most hardware stores in the electrical wiring section. Do not strip the wire; just place it over the correct place in the terminal and push it into the contacts with the tool. Trim off any excess wire with a small pair of small wire cutting pliers, if the excess wire is blocking the cover from fitting back onto the terminal. http://www.lanshack.com/wire_phone_jack.aspx has a good diagram of the wire color and pin assignments. If the wiring is okay at the jack, you'll need to check the rest of the wiring for problems. Since the broken wire might be inside the wall, you may want to have a professional check it out. Your telephone provider's technicians can do this for a fee. If you have a DSL computer line, you should check the DSL filter. If the filter is inside at the jack, you'll need to replace the filter. If it is out at the service box, your telephone company will do the replacement.

If there is a dial tone at the jack with the test phone, check the purchase date on the L401 system. If it is under warranty (1 year usually), contact Motorola. Otherwise, replace your Motorola phone system. It's generally not worth the minimum repair and shipping costs.

I hope this helps.

Cindy Wells
(I've had dial tone issues after lightning strikes (the DSL filter was damaged), mice eating wires (buried phone line) and due to county road crew/contractors who dug too close to the wire. The first two problems required phone calls to get a technician to fix the outside line. The last one gets fixed by the contractors/phone company as soon as they can.)

Nov 09, 2015 | Motorola L401 DECT 6.0 Digital Cordless...

1 Answer

No dial tone


  • First, try to check every telephone line is properly plugged into its phone jack. If you have a problem with just one phone, plug a different phone into that jack. If the second phone works, the problem lies in the first phone.
  • Then unplug each phone and answering machine in your house, one at a time. Wait 30 seconds after unplugging the first device. Pick up another phone to see if there's a dial tone -- if there is, then the first phone may be faulty. If not, continue unplugging phones in the same way and check for dial tone. If you find a phone that doesn't work, plug all your other phones back in and see if they work properly. The faulty phone should be replaced.
  • or disconnect the plug from the test jack inside the exterior box. This disconnects your inside wiring from phone company's line. If you have more than one line, select the test jack for the line that is causing the problem. Plug your phone into the jack; this plugs you directly into the phone company's line. If you have a cable modem, plug the phone directly into the jack on the modem.
  • Then pick up the phone receiver to see if there's a dial tone. If there's no dial tone, the problem is with your outside wiring. If there is a dial tone, the trouble is caused by your inside wiring, equipment or jacks.
  • Hope it will help you. Thanks for using FixYa.
  • Oct 19, 2011 | Lands Phones

    1 Answer

    Panasonic fax machine plays "not


    First, the phone line to your fax machine should go through the filter.
    Also, you haven't mentioned if you can just dial and call someone. Can you?

    One way to test it is to dial manually as you would dial any telephone number.

    Insert the document to be faxed, lift the receiver on the fax machine, listen for a clear dial tone, then dial the number.

    If there is a fax machine at the other end you will hear the chirping sound after a few rings. Then press START and see what happens.

    Jun 21, 2011 | Office Equipment & Supplies

    1 Answer

    I am having problems setting up the phone cords. what all do i need to plug in my fax machine


    You should only need the power cord and a phone line. My Brother has 2 jacks for the phone line. One is a line in, (from the wall jack to the fax machine), the other is a line out, (for you to plug in a dial up computer connection or a second phone). Make sure you have the cable from the wall jack plugged into the line in, plug.

    Jan 30, 2011 | Brother IntelliFAX 770 Plain Paper Thermal...

    1 Answer

    Main line has gone dead throughout our house 619-443-1066. We must have the line working as to medical assistance that is necessary for 2 members in our home.


    hi,

    outside somewhere on your house is a grey telephone box, open it up with a screwdriver and look inside. your looking for a phone jack, this is where you plug a spare phone in to diagnose wether the problem is inside or outside. the phone jack may already have a small phone jack plug plugged into it, this goes to your house. unplug that and swing it out of the way. use a spare phone and plug it in there. If you plug the phone in and you dont hear a dial tone use your cell phone to call the phone company and tell them what you just did and your problem is outside. If you do hear a dial tone your problem is from the box to the house and for right now you can use an extension cord to run it inside untill you find where your problem is. When you have time you can start troubleshooting by plugging that house plug back into the grey box and unplugging ALL phones and equiptment and start checking every jack in the house to see if you have any dial tone, if you dont have a dial tone anywhere and when you call your phone line its busy that could mean you have a short, if it rings off the hook then you have a broken line, the wire colors in question are RED and GREEN and line 2 are usually yellow and brown or another color, and all of these cant touch or be crossed or you will have a shorted line. If you have kids you might want to check their room to see if theyve been playing around with the jack or jacks , a visual inspection with a magnifying glass and a flashlight into the jacks should show no metal contacts bent or overlapping. taking the covers off the jacks should see those wire colors securely wrapped around the designated wire bolt posts. If you need more assistance write me back
    good luck

    J

    Aug 05, 2008 | Lands Phones

    1 Answer

    Dell AIO 962 can't get a dial tone


    There are 2 phone jack ports on the back of the 962.
    One for line, one for phone.
    You want to plug the phone line into the port that says "line" or "Fax".
    If it's plugged into the wrong one, your fax machine will not get a dial tone.

    Jul 31, 2008 | Dell 962 Photo All-In-One InkJet Printer

    1 Answer

    Reconnecting phone line


    Because the new computers from Dell don't come with modems. You have to ask for them. I found that out yesterday when I was purchasing a new computer for work. Quite frankly I haven't seen a modem on a computer in years.

    If there is a modem on your computer it should be a card with two phone jacks. One for line and one for the phone. If you are going to use a dial up connection take the phone cord from the line and plug it into the phone jack marked line. If you dont have a card with two jacks next to each other then you don't have a modem. If you already have a network in the house you can run a network cable to the router.

    Jul 04, 2008 | Dell Dimension 8200 PC Desktop

    1 Answer

    Bell phone


    is your computer hooked up dsl or dial up? unplug all the phones and computer from the phone jacks.plug a corded phone into the jack and check for dial. if you don't have dial tone, call your phone company. if you do have dial tone, plug everything in one at a time and see if the phone line goes dead.if it does, the last thing you plugged in is the problem.
    wg

    Feb 10, 2008 | Lands Phones

    1 Answer

    No Dial Tone on phones or modem


    if you have a dial tone when your computer is not plugged in, then the problem ls with your computer[ a possible short in the computer] the phone cord to the jack, or anything in between such as a dsl modem.if you have dsl, be sure your ethernet cord [ that's the wider plug cord] is in the wider jack in back of the computer. it wont fit in the regular phone jack.if you have dial up, be sure the phone cord is in the regular jack not the ethernet port.[if you have one]

    good luck
    wg

    Jan 30, 2008 | HP Vs17 17" LCD Flat Panel Monitor

    1 Answer

    Cannot get Modem to dial, but tests okay


    Tryr another phone jack in your house if you havent already. or plug in a normal telephone to the outlet your computer is hooked up to and make sure the line is good.


    Also did you recently add voice maiol to your phone line?? if you pick up the phone and it goes dt-dt-dt-dt and then gives a dialtone the delay causes the computer to not know it is reaching an outside line.

    Finally do you have technical support with the company you pay for your internet service??? they can probably help you narrow it down as well easier than us guessing online.

    Jan 14, 2008 | Compaq Evo N1020V Notebook

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