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I play a game on facebook, and every time I go into the game, a screen says my plugin has crashed. What do I do to fix it?

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Depend on your OS. If is Windows IE, some issues has found on this.

Try this :
our version of Windows is either a 32-bit operating system or a 64-bit operating system. A 64-bit operating system can run both 32-bit applications and 64-bit applications.Your browser, such as Internet Explorer, is either a 32-bit application or a 64-bit application. Flash Player works only with a browser that is a 32-bit application. On a 32-bit operating system, your browser is always a 32-bit application. However, on a 64-bit operating system, your browser is either a 32-bit application or a 64-bit application. Make sure you are using a 32-bit browser by following these instructions:

Windows with Internet Explorer
To make sure you are using a 32-bit version of Internet Explorer, follow these steps:

  1. In Internet Explorer's Help menu, select Help > About Internet Explorer. (In some versions of Internet Explorer, select the question mark in the upper right corner to select About Internet Explorer).

    I play a game on - ieversion2.gif
  2. If you do not see the words "64-bit Edition" next to the version number, you are running a 32-bit version of Internet Explorer. Continue to Determine the Flash Player version you installed, if any.
  3. If you do see the words "64-bit Edition", go to Flash Player on 64-bit operating systems (TechNote 6b3af6c9) to continue troubleshooting your Flash Player installation.
Windows with other browsers, such as Firefox, Google Chrome, or Opera
No official 64-bit version of these browsers is currently available on 64-bit Windows operating systems. Therefore, unless you are using a test version of a browser (not typical), your browser is a 32-bit application, and therefore, works with Flash Player. Continue to Determine the Flash Player version you installed, if any.


2. Determine the Flash Player version you installed, if any

Before you troubleshoot Flash Player installation, determine the version of Flash Player you have installed, if any. You can see if it is working and whether it is the latest version available for your operating system. Follow these steps:
  1. Go to http://www.adobe.com/software/flash/about. If you have already successfully installed Flash Player, the page displays the Adobe Flash Player version as shown in the following image:
    flasht23.jpg
    Note: The version number in this example might be different than the version you have installed.

    If you have not successfully installed Flash Player, you will not see the image.
  1. The same page http://www.adobe.com/software/flash/about has a table that shows the latest Flash Player version available for your operating system (for example, Windows or Macintosh) and your browser (for example, Internet Explorer or Firefox). If the version information shown in step 1 does not match the latest version shown in the table, upgrade to the latest version. To upgrade, continue to Uninstall previous versions of Flash Player.
Note:Internet Explorer uses a different Flash Player than other browsers such as Firefox or Google Chrome. Therefore, if you sometimes use Internet Explorer and sometimes use another browser, you might have installed a different version of Flash Player for Internet Explorer than for other browsers.
red-line-22.png
3. Uninstall previous versions of Flash Player

Before you install Flash Player for any Windows browser, uninstall all previous Flash Player versions and restart your computer. Follow these steps:
  1. Uninstall all previous Flash Player versions and restart your computer. For Flash Player uninstall instructions, see Uninstall Flash Player (TechNote tn_14157).
  2. Restart your computer after uninstalling.
  3. If you are using Internet Explorer, continue to Verify Internet Explorer security and ActiveX settings. Otherwise, continue to Download and install Adobe Flash Player.


4. Verify Internet Explorer security and ActiveX settings (skip for other browsers)

Make sure that Internet Explorer security default level is set to Medium. This level allows viewing ActiveX controls, such as Flash Player. To set browser security to Medium, perform the following steps:
  1. Open Internet Explorer.
  2. Choose Tools > Internet Options.
  3. Select the Security tab.
  4. Select Trusted Sites zone.
  5. Select the Default Level button. (If the Default Level button is dimmed, continue to the next step).
  6. Move the slider until the security level is Medium.
  7. Select Apply.
  8. Select the Internet zone.
  9. Repeat steps 5 - 7. When doneI play a game on - internetoptions.gifol>internetoptions.gif

Posted on Oct 04, 2010

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