Question about Acer Aspire 5570-4820 Notebook

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HAVING INADVERTANTLY PRESSED SCAN WHEN ANTIVIRUS8 WAS ON MY SCREEN NOW ALL I HAVE IS A BLACK SCREEN WITH A FLASHING CURSER ON TOP LEFT CORNER,HAVE TRIED STARTING IN SAFE MODE BUT DO NOT GET THE OPTIONS OF HOW TO RESTART LAPTOP CANNOT FIND THE BIOS HAVE TRIED PUTTING RECOVERY DISC IN . THEY DID RUN AND BACKED UP FILES BUT LAPTOP WILL NOT DO ANYTHING PLEASE CAN YOU HELP IN ANY WAY

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Williams,
Hurrying up is the job of the computer and not ours. We have to be patient with machines. Anyway, what you tell me is that you used the recovery discs in the laptop and they ran too. I only hope they not done the damage. Recovery discs are to be used only when you want to reinstall the operating system. You will get to the Safe Mode and others if you press F8 at boot up. And it works only if the HDD is being recognized and your Windows system is being read. But you say that you do not get this menu. To get to the BIOS you have to press F2 at boot up. When you enter the BIOS menu, check if it recognizes the HDD. It seems that you have corrupted the Windows system by running the recovery discs. Please reinstall the operating using the recovery discs. If it gives you an option of new or update Windows, then choose new. This will enable to install windows in a folder other than C:\Windows. If you change the destination you have all the chances of saving your data (an unlikely event but we have to try). So, reinstall Windows.

Posted on Oct 05, 2010

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