Polycom SpectraLink 6020 Wireless Telephone Logo

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mike Posted on Oct 04, 2010

We are having problems with Spectralink 6020 handsets falling apart. How do I find out if other Spectralink users are having similar problems?

1 Related Answer

curlycord

  • 277 Answers
  • Posted on Nov 23, 2012

SOURCE: Polycom spectralink 6020 voicemail

All depends what phone system the Spectra runs along side with, call your vendor who installed it or your office manager/admin

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BOUGHT REFURBUSHED HANDSET ON LINE. cannot GET IT TO REGISTER USING THE MANUAL. TRIED INSTRUCTIONS WITH HANDSET AND ORIGINAL MANUAL. CANNOT GET INTO MENUE ON HANDSET. JUST SAYS DID NOT RETGISTER.

I hope this helps. If memory serves, when I had this unit you need to register Handset # 1. All of the other handsets should fall into sync, once this is completed. Check your manual to see if there is anything similar to my hunch. Good Luck! Have a great day.
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Display shows a phone number but no dial tone. device seems "stuck." On/off and remove/replace battery did not help

You may visit your Mobil Sevice Provider's Client Attention and ask them. Maybe it's a configuration issue. Maybe it can be solved doing a Factory Reset - The know the codes to do it.


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Xerox memorywriter 6020's space bar sticks

Under each key there is a contact pad, they get old and the foam falls apart. They can be fairly easily replkaced the pads are 1.50 apiece.
Befor you do anything realize that the ribbons are no longer made.

DickyO
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Polycom spectralink 6020 voicemail

All depends what phone system the Spectra runs along side with, call your vendor who installed it or your office manager/admin
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How to unmute or restore ringer sound on our spectralink e340 wireless phone

User options
Press FCN while on hook to change settings
(* shows current, follow display instructions to set):
Ring Type-select:
Normal (for an audible ring)
Vib/Norm (vibrates for five seconds, then rings)
Vibrate (vibrates until answered)
High Noise Mode-select:
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Severe (for extremely noisy conditions)
Current IP address: may not be edited.
Extension number: may not be present for some protocols.
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Spectralink PTB400 internal error

Correcting Spectralink Errors Below are instructions on performing a “soft test” which will correct any internal error 8 and 4444-444C messages on your Spectralink phone. To aid you in educating your staff you may view the following Word document showing the step-by-step instructions. Please feel free to print and post this document where the Spectralink phones are kept on your floor. Soft Test Instructions
  1. Power off the phone.
  2. Press and HOLD the volume key (VOL) and the power key at the same time (the phone will chirp and display the serial number.)
  3. Now…release ONLY the power key (phone will vibrate and make a long tone.)
  4. Now release the volume key (the display will have a lot of black boxes and ZZZZ’s – you will also see the bottom of the display showing “msg”, “bat”, etc.)
  5. Count to three and then power off the phone.
This “soft test” is to correct only certain internal error messages. When the phone is experiencing a correctable error the display will read “internal error 8” or “internal error 4444-444C”. For all other internal errors the phone will need to be taken to Teleservices, NE-165 to be replaced.

As per : http://depts.washington.edu/uwmcdir/spectralink.html
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As soon I turn on it shows internal error 8 & 4444-444c

http://depts.washington.edu/uwmcdir/spectralink.html Correcting Spectralink Errors Below are instructions on performing a “soft test” which will correct any internal error 8 and 4444-444C messages on your Spectralink phone. To aid you in educating your staff you may view the following Word document showing the step-by-step instructions. Please feel free to print and post this document where the Spectralink phones are kept on your floor. Soft Test Instructions
  1. Power off the phone.
  2. Press and HOLD the volume key (VOL) and the power key at the same time (the phone will chirp and display the serial number.)
  3. Now…release ONLY the power key (phone will vibrate and make a long tone.)
  4. Now release the volume key (the display will have a lot of black boxes and ZZZZ’s – you will also see the bottom of the display showing “msg”, “bat”, etc.)
  5. Count to three and then power off the phone.
This “soft test” is to correct only certain internal error messages. When the phone is experiencing a correctable error the display will read “internal error 8” or “internal error 4444-444C”. For all other internal errors the phone will need to be taken to Teleservices, NE-165 to be replaced.
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Have your Nokia 6020 re-programmed by authorized service center other phone technicians! The memory of your phone is full!
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MOBILE REPAIR

try another sim in this handset,, Have u changed teh slot of ur phone.. if not pliz do that.
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