Question about HP Pavilion dv8000z Notebook

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HP Pavilion Laptop Screen

Screen began to fade out on a regular basis and show colored lines through the display, gradually over a few minutes until the visual locked up, not the computer, just the screen. Initially I could adjust the angle of the screen and it would instantly return to normal. After a while it would slowly start fading color, then with the lines, lock up and the cycle would get shorter and shorter until I could no longer use it effectively. Now, the screen is completey dark and I have to connect an exterior monitor. Is it possible to fix, or do I need to have screen replaced, and if so, is it cost effective?

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  • caab68 Jun 12, 2008

    Exactly the same problem. If you hold the left side of the screen just right then you can get visual back and run any program but your hand does tend to tire from this.
    When taken apart it seems the hinge on the left side was broken some how and we're wondering if that is causing this problem. Trying to decide whether we'll have to get a new screen or just new hinges.

  • Anonymous Jun 20, 2008

    My laptop starts off fine sometimes, but usually you can see red pixels or lines for certain shades on the monitor. Then worst comes the whole screen gets colourful and fuzzy, you can barely see anything.

  • leeroybranch Aug 18, 2008

    I am having the same problem. I can manipulate the ccreeenuntil it clears , but usually only for short periods. Please advise

  • murfscot Oct 10, 2008

    The zd8000 has serious over heating issues which ultimately fry the GPU. HP settled a class action lawsuit for the 7000 series, which had very similar problems. They are denying the issues with the 8000 series and now there may be yet another lawsuit. The GPU is soldered to the motherboard and very tough to replace, so replacing the mobo is the only real opton (~ $400). Even after you fix it, the machine will still run hot and eventually fry the GPU again, unless you take measures to keep it cool.

    Also, here's the link to the new class action investigation:

  • Anonymous Jan 13, 2009

    I have the same problem and have been told by HP that it's $90 to buy the warranty and then when I ship to them they will replace the hard drive. I have years of pics of my kids on it and it never has "crashed". It actually seems to be the screen/wiring since I can push on the bottom of the screen or rotate the hinges/screen to get the view back only to have it fade again right away. Initially, when the problem first started, I could take a hair clip (the ones that look like jaws) and clip it to the edge of the screen for enough pressure to make it work for awhile. Eventually, though, the problem got so bad I literally can no longer even login because the screen goes unreadable so quickly. Thinking about investing $90 so I won't have buy a new laptop and pay to have the hard drive copied/salvaged. BUT, I do NOT want them to just put in a new hard drive. I want them to fix the screen/wiring as it's pretty obvious that is the problem.


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Bearing in mind you mention the viability of cost, I'm thinking your laptop is out of warranty. This does sound like a pretty major problem, one which HP need to look at. You can always approach them for a quote first, with a min/max price, before you decide whether to go ahead or not.

Posted on May 28, 2008

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