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In regards to your missing driver CD what I would do is call Creative Labs Tech customer service and let them know that you lost your CD and need a replacement. The cool thing about going this route is if there was an update to the CD after you got your player you would get the newer software. Hope this helps.
Let me know if you have any more problems or questions.
The actual converter that you need to use is free and should have come on your installation CD - if you have lost the CD: The website is www.usasupport.philips.com Enter your model #, click on your model #, and go to the Software & Drivers section, select Media Converter Software