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Document feeder jams when feeding multiple documents to fax or scan on HP3015 laserjet

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To clear paper jam follow these steps:

Check the link below :-

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00062199

Check this link to see important information :

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00063315

Check this link for information related to fax :
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00062388

Posted on Oct 05, 2010

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Usually when document feeders jam it is as a result of the roller rolling poorly. The roller rolling poorly can be the result of several things top of which is low friction between the roller and its pivot.
The best solution to stop jamming is to send the unit for servicing.
Also try to ensure that the unit is connected to an automatic voltage regulator this could also help the unit life if power fluctuates on a steady basis as this is also another cause of jamming papers.
Also substandard papers could also cause jamming.
Hope this solution has been helpful?

Posted on Oct 04, 2010

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This is a common problem with these old hp's. The receiver portion of the fax is having issues, it's a mechanism in there that has failed to grab the pages properly. At this age of the machine it's not worth it to fix it. You may want to just get an inexpensive dedicated fax for faxing. Or fax everything one page at a time which can be a pain.

Thanks
Tim

Posted on Oct 04, 2010

  • Tim Grayson
    Tim Grayson Oct 05, 2010

    I wish you would have given me a chance to work with you more.

    Tim

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1 Answer

My fax is having a problem feeding pages through the document feeder, it doesn't always grad the page, and if it doesn't get it, it acts like it has a paper jam, what is causing this?


Open the document feeder. Inside you will find a grey feed roller. Cleaning this roller with a cloth dampened with water will help with these paper jams in the document feeder.

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I have a Laser Jet 3050..when I try to load a oaoer to copy or fax, paper does not move...just gears moving but paper is not being pick up...any solutions?

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I have an hp laserjet 3050 fax machine. When I go to fax several documents at one time, the fax grabs the whole stack and sucks them through. How can I fix this problem?


The first step is to insure that the top cover on the Automatic Document Feeder is closing properly. If it is not, the pages may multiple feed. If that is fine, then there is a pad that separates one page from the next in the ADF assembly. It wears out over time and begins to let the pages multiple feed. The part is normally replaced with the feed roller in the ADF at the same time. These are usually changed by a technician. The part #'s are RM1-0890 for the pad and RM1-0885 for the roller, you should be able to order them online.

Hope this helps!

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One way to unjam that would be to take a stiffer plastic or manila folder and insert it slowly into the document feeder and the slowly push it through the feeder until you dislodge the jammed document out of the bottom of the feeder.
That is a common practice in removing jams in the feeder.

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Hi, When you had the doucment feed jam were you able to clean or remove any paper that might be blocking the paper to be scanned? It sounds like there is paper still in the document feeder , I would open the DF and check very closely to make sure no paper is in the way!Good Luck!

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1 Answer

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you will need to replace the adf assembly or the portion of adf roller which was dameged.

typically one should open th ecover and take out the jam inth direction of papermovement only


happy faxing

omnipresent

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