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Will not read that there is a game in the system, will not play games or blue ray movies.

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General Troubleshooting: to Site

  • Confirm the disc is clean
    • To clean a disc, use lint-free cleaning cloths made specifically for cleaning discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line. We do not recommend wiping in a circular motion, as it may create more scratches on the disc.
    • Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the PLAYSTATION 3 as doing so may cause damage to the system.
  • Try a different disc
    • Try playing different Blu-ray Discs, DVDs, or CDs on the PLAYSTATION 3 console to see if the problem exists across multiple discs.
  • Try a different PLAYSTATION®3
    • To determine if the problem is with the disc itself, try playing the disc on a different PLAYSTATION®3 system, (or a PlayStation®2 computer entertainment system, PS one™ console, or a standalone CD/DVD player, if applicable).
  • Confirm that you are not using any game modification devices
    • Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.
    • Note: Sony Computer Entertainment America (SCEA) recommends only using products that are licensed for use with PlayStation� products. If the product you are using is neither made by, nor licensed by, SCEA for use on the PS3 system, we recommend you discontinue the use of that product. Please keep in mind products that fail to meet or exceed SCEA's strict quality standards can cause damage to the PS3 system immediately, or with prolonged use. SCEA is not responsible for damages caused by untested, unlicensed products, and any remaining Limited SonyWarranty on the product will be considered void. It is the responsibility of the company that manufactured the unlicensed product to accommodate you, should their product cause damage to an SCEA product.
  • Turn off the BD 1080p 24Hz Output(HDMI) option
    • f the Blu-ray Disc� does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under will not read that there - icn_settings.gif Settings icon (Settings) > [BD/DVD Settings] and select "Off".
  • Confirm that the disc you want to play is supported by the PS3™ system
    • View what disc media is supported by the PS3 system.
    • Macrovision Information (for DVD copyright protection)
      • If the PLAYSTATION 3 is connected to the television through a VCR, you may not be able to view DVD movies. This is because of the copyright protection coding that has been programmed into the discs by the DVD manufacturers. If the PS3 system is installed directly to a VCR or TV/VCR combo, please try connecting the PS3 system directly to the TV's video/audio inputs for DVD movie playback.
    • HDCP Compliancy (for Blu-ray Disc with video content)
      • If using HDMI cables, confirm whether the disc you are trying to play has High-Bandwidth Digital Content Protection (HDCP) built in. If so, confirm that the TV or display you are using is also HDCP compliant. Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP standard.
    • Advanced Access Content System (AACS) for Blu-ray Disc content
      • Blu-ray Disc uses the Advanced Access Content System (AACS) for audio/video content protection. If the Blu-ray Disc does not play, you may need to update your PLAYSTATION 3 to the latest system software to ensure the latest AACS keys have been updated.
      • To learn more about AACS, visit our Consumer Alerts page on AACS.
If the PLAYSTATION 3 does not recognize the disc: to Site
  • Remove the disc and reinsert it.
  • If the disc has a label, insert it with the label side up.
  • Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft cloth.
  • Make sure the disc has not been exposed to high temperatures, high humidity or direct sunlight. When discs will not be used for an extended period of time, store them in their cases. Stacking uncased discs or storing them at an angle can cause them to warp.
  • DVD-R/DVD-RW/DVD+R/DVD+RW discs that have not been finalized cannot be played.
  • When outputting DVD content or PLAYSTATION 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.

If the DVD or Blu-ray Disc (BD) cannot be played, or the picture is distorted: Back to top
  • When outputting DVD content or PLAYSTATION®3 system format software in SD resolution, only discs recorded in the NTSC standard can be played.
  • If the PLAYSTATION®3 is connected to a VCR or a combination TV/VCR unit, copy protection encoding on some DVDs and BDs may cause image distortion, or may cause the image to become lighter or darker. In such cases, connect the system to the TV directly.
  • If the DVD or BD does not match the region code set in the PLAYSTATION®3, it cannot be played.
  • Some DVDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to temporarily increase the viewer age restriction level.
  • Some BDs are preset with parental control restrictions. Enter the password that was set in "Security Settings" to change the parental control level.
  • The BD may be disc-locked. Enter the password that was set when the disc was created.
if non of that works you need to contact Sony at
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Posted on May 30, 2008

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My ps3 slim won't play games and blue ray disk but I can still play eve movies on it, please help want to try an fix if before nhl 12 hits the stores.


Hi, It sounds like there's an error with the laser that reads blu ray media as PS3 games and blu ray movies are both stored on blu ray disks which is read by a different type of laser then a dvd is read by. There's nothing you could do to fix that on your own, the only fix I've heard of is sending it in to Sony.

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Why won't my console play blu-ray movies


The Wii doesnt play Blue-Ray "BD" Movies, only the PS3 does, also the Wii doesn't play DVD's.
You can get the Wii to play DVD's by cracking the system by placing files on a SD Card, but your Wii will never play Blue-Ray movie because the system doesn't have the blue laser in the cd drive, sorry.

Have a nice day

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My ps3 iant reading games or blu ray discs how can i fix this myself?


I've been told that Blue Ray movies don't work on PS3 unless you use an HDMI cable; but I haven't tested that. Also, some Blue-ray on PS3 load as movies, some load as games depending on the content. So check the automatic play feature, see if you can select the BD from the video section. On your Xross media bar, go to videos and see if there is a blue disc (BD-rom), click X.

Also make sure that the movie is actually blue-ray. Some old HD movies are sold off on eBay, etc as Blue ray when they aren't. Check it on Blueray.com, if the movie isn't listed it may be HD only.

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My PS3 playd cd dvd but not blue ray games


Problem with the laser it sounds like. If you still have the system apart with the dvd drive out, go ahead and replace the laser. You can usually find them on Ebay.


Aug 08, 2009 | Sony Playstation 3 (PS3) Console

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PS3 froze while playing a BD, then it would not rcognize anything


Hi there,
Most PS3 systems end up doing this due to an over heating of the laser lens. Let me explain: The laser lens in the PS3 is made to read mainly Blue Ray games. The movies need to be read faster than the game discs which causes it to work harder thus the problem arising.
Sometimes, your lucky enough for this to only be a dirty lens problem due to rental movies which are most of the time, if not always, dirty.
Have you tried a lens cleaner kit?
This is the CD-ROM with a small brush on it to clean your laser lens head.
This problem has happened to me in the past and this solved the problem.
It is a common problem for any lens reading console.
Regards,

Aug 02, 2009 | Sony Playstation 3 (PS3) Console

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My playstation3 plays blu ray and reg movies but wont play games


please try:
  • Reinstalling all your game data files
  • Reupdating your system firmware via USB Device (download the update from Playstation Website)
  • Restoring your system (don't forget to backup all your important files !!)
else, contact the support centre for possible hardware issues checking . it can be, unfortunatelly, a problem with your bd reader, and you will need to buy a new one if the system is not covered by warranty =/

Jul 26, 2009 | Sony Playstation 3 (PS3) Console

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Ps3 wont read blue ray discs but will read dvd


sounds like the blue ray lens fried, u should be able to find one on ebay or craigs list not hard to put in

May 29, 2009 | Sony Playstation 3 (PS3) Console

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Blue rays not playing and screen says no signal


This is blue ray lens failure. this optical Assembly has two separate reading lenses. there is one designated for Cd audio and CD_ROM reading and, the other is blue ray compatible. the blue ray lens in inoperable at this point. you will need to replace this lens assembly.

May 27, 2009 | Sony Playstation 3 (PS3) Console

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PS3 Wont Play Game OR Blue Ray Disc


reset to the factory default then load ver 2.60(most current). If the system still does not read any discs the laser is bad.

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