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The gateway that will not power up

I can pull the power cable, power light comes on. harddrive light will come on for a few seconds and I can feel it. open and close the cd and can feel that wind up, no display. heatsink fan will start and then stop, it is not free moving, it will not spin. I am thinking it is the motherboard or power supply which I believe is part of the motherboard? I am medium on laptops. Power light will come on. I am attempting to fix this for a friends son but it looks like it will cost to much. I would like to dump the harddrive but I don't have the cables. What is that cable called? thank you.

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I have an adapter for the hard drive have just order 5 of them i havent received them yet(i can send one your way for a few bucks if you would like) its not the power supply if things will spin up... check the voltage on the adapter and see if the voltage is what it should be , i will get you a link to a flow chart and see if that will help if you... you can e-mail me at for a faster response. so the computer WILL NOT stay on? check on e-bay and see if you can get a fan.... also see if you can get me a model number serial number and config number so that i can look at the base componets , worst case scenario you can ship the laptop to me and i can have a look at it (i will provide all info, necessary so you know i wont steal it ) :) otherwise if you have a webcam i can also look at it while you have it near another pc

Posted on May 27, 2008


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Cant find my motherboard pin out,2817,2388344,00.asp?tab=Specs

With all due respect, you have the manual in front of you now

That is unless you started unplugging wires already, and didn't make notes, drawings, or take photos.

Let's use the Asus Essentio CM1630 motherboard for an example.
Couldn't find a CM1730, but that's OK. We'll use this one for a general example,

Put your mouse cursor in the middle. Now move your mouse around, using the Zoom In feature.

If this motherboard were mounted in a computer case, it would be turned 90 degrees to the Right.
Bear that in mind.

The front of your computer is the Front Panel.
The area of contact pins on the motherboard, that the Main wires from the Front Panel go to, is the Front Panel header.
Goes by many abbreviated names.
PNL 1, FP1, PANEL1, etc.
(Panel 1, Front Panel 1, Panel 1)

Go to the Top/Right corner of the motherboard photo. To the 6 Blue SATA connectors.
Immediately to the bottom of them, is a white Front Panel header.
Two rows of contact pins sticking up.

You need to make notes, drawings, photo, whatever; of where the wires from the Front Panel, go to each one of those pins.
(Some may not be used)

How to know which wires coming from the Front Panel, are the Power On switch wires, Power On LED light wires, HarDDrive activity LED light wires?

Remove the Front Panel from the computer. If it is Not just a cover, EASE it off just enough to look behind it.

You usually can follow the Harddrive activity LED wires.
Harddrive activity LED is usually AWAY from the Power On switch, and Power On LED light.

There's two wires down.
Now look at where the Power On LED light is. Can you see wires going straight to it?
Two more wires down.

From process of elimination, you now know the last two wires going to the Front Panel, are for the Power On switch.

(The Power On switch, is part of the plastic Power On Button assembly. If you look close at the Power On Button assembly, you can see this)

THAT sir, is the MAIN thing.
I can guide you where the other cables go, as far as power cables, and Harddrive cables, and Optical Drive cables. (CD/DVD drive)

If you have already disconnected the Front Panel wires to Front Panel header on motherboard; you get to play a game(?)

Power Supply plugged into power, use a small flat tipped screwdriver, and touch two pins at a time.
When you get to the two Power On switch wire pins, the Power Supply will come on.

Now it is a process of elimination.
Use an LED with two wires, to find out what the rest of the pins are.
The rest of the contact pins in the Front Panel header.
Grab the HDD LED light, or Power On LED light.
You're getting a new computer case anyway.

Touch two pins, and the LED light blinks?
That's the HarDDrive activity LED light, pins.
LED stays on?
That's the Power On LED light, pins.

Either of those LED's are dim, (When the Harddrive is active, or when the computer is on), switch the wires around.
You have the Positive ( + ) wire mixed up with the Ground ( - ) wire.

Moving on.............
The 6 Blue SATA connectors on the motherboard:
If you look close you will see;
Or it may be,

The Harddrive plugs into SATA0 or SATA1.
Just depends on what the SATA connector numbering starts with.

The main optical drive, or a single optical drive; plugs into SATA1, or SATA2.
A secondary SATA optical drive will plug into SATA2 or SATA3.

(Look at the SATA numbering above, and you can compare side, by side )

HOWEVER, the beauty of SATA is; that you can plug whatever you want to, in ANY SATA connector on the motherboard; and BIOS will find it.

Plug the Harddrive into SATA 3? No problem.
Plug the optical drive into SATA 0? No problem.
BIOS will find the drive with the Operating System on it.
The Harddrive.
Then BIOS will know the other drive/s are optical drives.

(Make sure in the BIOS Setup utility, that the SATA connector on the motherboard you are using, is Enabled.
Otherwise BIOS will Not see the drive)

What cable from the Harddrive, and optical drive; plugs into those SATA connectors on the motherboard?
A SATA data cable,

Note the L-shaped opening in the SATA data cable connector.
Lines up with an L-shape on the motherboard connector.
One example of a SATA connector on the motherboard is shown.
This one is an Open design. Your SATA connectors on the motherboard, will be a Closed design.

Between a SATA data cable connector, and a SATA power cable connector, the SATA power cable connector is larger in width.
SATA data cable connector has 7-pins.
SATA power cable connector has 15-pins,

See the SATA harddrive example?
Note the L-shape is pointing DOWN. It is this way EVERY time.
Now you know which way to turn the SATA data cable's connector, when installing. 'Foot' of L-shape goes Down.

More in a Comment.

Mar 14, 2013 | Computers & Internet

1 Answer

How to add a second hard drive to a tower pc

I'll state basic information, and also more detailed info using an Asus M4A88TD motherboard;

The Asus M4A88TD-V EVO motherboard, with USB 3.0 technology, and an AMD AM3 processor socket,

[Plus the motherboard chipset is an AMD 880G - Northbridge chip, and AMD SB850 - Southbridge chip, ]


Under the main view photo at the top left; there are 4 views shown underneath. Click on the third view from the Left. Shows a top view of the motherboard.
Now it is the main view. Click on the main view to enlarge it.

See the 5 blue SATA connectors under the Blue and Black ram memory slots? Red line points to them, and subheading states;
SATA connectors; 6Gbps

IF you are going to add a SATA harddrive as a Secondary harddrive, use one that is open. (Nothing plugged into it)

Which one? Does NOT matter.
The beauty of SATA is, that you can plug into any one of those SATA connectors, and BIOS will find the device that is plugged into it.

(SATA 1 connector is usually reserved for the Primary harddrive, though. The one with the Windows operating system on it.
[Windows XP, Windows Vista, Windows 7, etc )

This is a general example of a SATA power cable,

Note that it's connector is longer, than a SATA data cable's connector.
It has 15-pins.

General example of a SATA data cable,

Looking at the connector for the SATA data cable at the top, note the L-shaped opening.

Looking at the SATA connector for a motherboard, shown on the bottom, note the L-shape where the SATA data cable plugs in.

The SATA power cable has the same L-shaped opening.
Only plugs in one way.

IF, the SATA harddrive you are going to use, has a provision for a SATA power cable, AND a 4-pin Peripheral power cable, ONLY use just a SATA power cable!

Because you will burn the SATA harddrive up! Maybe not right away, but I assure you down the road it will.

4-pin Peripheral power cable,

(Also know erroneously as a Molex power cable.
Molex was the first manufacturer of that type of power cable connector.
Name kind of stuck. Just like calling an adjustable open-end wrench, a Crescent wrench ),

A) Computer unplugged from power, computer case open, FOLLOW Anti-Static Precautions.

Anti-Static Precautions:
Your body carries Static electricity. Static WILL fry out (Short Circuit), the delicate hardware components inside a computer.

Relieve your body of Static BEFORE reaching inside your computer.

Computer on a table, computer Unplugged from power, computer case open;
TOUCH an unpainted surface, of the metal frame of the open computer case.

IF, you leave your computer in the middle of working on it, be SURE to Touch the metal frame again upon your return.

B) Plug the SATA data cable into the motherboard. Bring the SATA harddrive closer to the computer case, and plug an unused SATA power cable into it.

Find a slot in the metal harddrive bay, that you can slide it into.
Install the screws in the side, if the harddrive bay is of this type.
Otherwise there will be plastic clips on the side of the slot.

That's it.
Close the computer case, plug the computer back into power.
WAIT 1 minute, turn the computer on.

General example shown in 3 videos,




That Asus motherboard also has one IDE connector. (IDE/PATA)
[40-pin connector, Blue, and below the round CMOS battery ]

More than likely if there is a device plugged into it, it would be an optical drive. (CD/DVD drive)

I would Not plug an IDE harddrive, and an optical drive (CD/DVD drive), on that same flat ribbon IDE cable.

For additional questions please post in a Comment.

Aug 03, 2012 | ASUS Motherboard M4A88TD-V EVO/USB3 AM3...

1 Answer

Gateway dx300 hard drive

Gateway DX300 Desktop PC is a series.

Could be a Gateway DX300MC, or DX300QS, or DX300S, or DX300X,

Fortunately all models in the series use a SATA harddrive.

[ Gateway DX300X Desktop PC used as an example,

In the list click on - Components
On this page scroll down to the bold subheading - Harddrives

All models came with a Western Digital harddrive, but it doesn't matter what the harddrive manufacturer is, that you use ]

What size in GB amount? Depends on what you want. I myself wouldn't go more than 320GB.
That is because your anti-virus program has to sift through the harddrive.

The larger the harddrive, the longer it takes.

For more capacity, I would install a 1TB harddrive into an external enclosure, and use it connected to the computer, with it's USB cable.
(It will also come with an additional external power supply)

But that is just me.

Bear in mind that a new harddrive has no Operating System on it.
You have to purchase a genuine copy of Windows, and install it.
(This is if your harddrive presently on that Gateway is bad)

[ Microsoft makes one Master disk. From it all GENUINE copies are made, and sold to the consumer ]


May 20, 2012 | Gateway 310S (2900621) PC Desktop

1 Answer

Proper installation of tower wires

According to Gateway Support, the Gateway 505GR desktop computer uses an Intel (Ausberg) 915G motherboard,

Intel (Ausberg) 915G motherboard,

Scroll down to the photo with the sections marked in red.

In the top link, looking at the motherboard with the computer case open, the USB and Firewire (1394a) cables, can be seen attached to the motherboard near the letters D, E, and F.

In F that red cable is a SATA cable. One end attaches to the back of the SATA harddrive, (The angled end), and the other end of the SATA cable attaches to one of those SATA headers on the motherboard.
(SATA header = SATA connector on motherboard)

Preferred SATA header for the Harddrive is SATA 1.
DOESN'T matter though. That's the beauty of SATA. You can plug the SATA data cable into ANY SATA header on the motherboard, and BIOS will find the harddrive.

In the second link, looking at the motherboard photo shown, and comparing it to the view of the motherboard as mounted in the computer case, the Front Panel header is at the very Bottom Right.

Two rows of pins in a White rectangular shaped header,

(S points to Front Panel header)

[ The plastic front of a desktop computer is the Front Panel.
The area of pins on the motherboard, that the Front Panel wires go to, is the Front Panel header ]

A) Top row has Even numbered pins
B) Bottom row has Odd numbered pins.

1) Power LED = Power On LED light
2) Hard Drive Activity LED = LED light that flashes (Usually red in color) when your harddrive is active. Being used.
3) Reset switch = Reset Button. The Reset switch is behind the Reset button. (IF the computer uses a Reset switch)
4) Power Switch = Power On switch
5) Forget about Pin 9. That's for 5 Volts DC - Out. Used by factory.

Which wires coming out of the Front Panel, are the Power On wires, Harddrive LED light wires, Power On switch wires, etc.?

Remove the Front Panel, and trace where the wires end.

IF, the wires already installed coming from the motherboard to the Front Panel, are Too short, you should make notes before you remove them from the motherboard.

Note what color pair of twisted wires, went to where, in the Front Panel.
Compare to the chart of the Front Panel header given above.
(IF any wires are still connected to the Front Panel header on the motherboard)

Once the Front Panel is removed, it's usually pretty easy to trace the two wires up to the Power On switch.
Same for the Power On LED light.
Again, same for the HarDDrive activity LED light.

The SATA harddrive requires a DATA cable, and a SATA power cable.

The connector for a Data cable has 7 contact pins. It is the shorter connector.

The connector can be at a 90 degree angle as shown, or a straight connector.
IF the data cable has an angled connector, it plugs into the Harddrive.
Straight connector goes to the motherboard.

The connector for a SATA power cable has 15 contact pins. It is the longer connector,

Note the L shape of the connectors for the SATA data cable, and SATA power cable.

This is a 4-pin standard Peripheral power cable. Commonly misnomered as a 'Molex' power cable,

IF, the SATA harddrive has a provision for a SATA power cable, AND a 4-pin standard Peripheral power cable, ONLY use just the SATA power cable.

Using both power cables will burn up the harddrive.
May not happen immediately in some cases, but WILL eventually happen.

For additional questions please post in a Comment.


Nov 17, 2011 | Gateway 505GR PC Desktop

2 Answers

Have a question..i was using my external hard drive just fine last night..and it fell off my night stand and now all i hear is a beep sound and now it wont work...any ideas what to do? please help...i have...

Unfortunately the hard drive is toast, the only hope of retrieving data is take it to a well equipted computer service store in the hope of extracting the imformation, this will be hit and miss whether it can be successful.

Jul 09, 2011 | Seagate Maxtor OneTouch 4 Plus...

1 Answer


If your additional Hard drive is SATA use SATA cable and SATA power to get it done.
Or else use IDE and D type power to connect.

Make sure that you have switched off the computer before installing the HDD


Jan 21, 2011 | Gateway Essential 500 PC Desktop

1 Answer

I have an emachine et1161 i hit the start button and the prosser fan starts but nothing else if i hold the start button then the cd rom starts and i can feel the hard drive start but nothing will come on...

Suggest you change out the Power Supply, with a KNOWN to be good, and compatible Power Supply.

Must have the correct power cables, and the correct amount of them.
1) 20-pin ATX main power cable;

2) 4-pin ATX +12 Volt power cable; (Power for the Processor)

3) SATA power cable; (Harddrive)

4) Standard 4-pin Peripheral power cables for the optical drive/s, and any fans;

5) Floppy Drive power cable. Not used for a Floppy Drive in this case, but power for the Card Reader; ]

Must have the correct Form Factor.
The Form Factor of the Power Supply for the ET1161 is ATX.
Size of the Power Supply case is approximately 3-1/2 inches Tall, 6 inches Wide, and 6 inches Long.

Should have 250 to 300 Watts.

Why am I stating this? Because you, or someone you know, may have an unused computer sitting around that you can borrow the Power Supply for a test. (GOOD and Compatible)

From your statements, and my diagnosis, I believe you have a bad Power Supply.
Weak voltage power rail.

Enough power to turn on LED lights, and spin fans, but not enough to turn the Processor on.
1) ALL of the LED lights combined use less than 1 Watt of power.
2) EACH fan uses 2 to 3 Watts of power.
3) A typical Processor can use 51 to 125 Watts of power.
Depends on what Processor it is.

I also base it on that eMachines uses low quality generic Power Supply's.
Bestec, or Delta, or another generic Power Supply manufacturer.

I also base it on that Power Supply failure is one of the leading causes of computer failure.

(If the inside of the computer, and the inside of the Power Supply, are not cleaned out on a regular basis as needed, this is also another contributing factor.

Use a can of compressed air for computers. Power unplugged to computer, and observe Anti-Static Precautions.
{Use the plastic straw in the ventilation holes of the Power Supply)

Feel the harddrive start? Yes. You feel the Platters inside the harddrive being spun by the spindle motor.

No Processor operating, there is nothing to find the boot record on the harddrive. The platters spin, but the Read/Write heads are not brought into play by the Actuator motor

[BIOS = Basic Input/Output System.
A small program that when the computer is first turned on, looks to see what devices are installed, does a Ram Memory count, then TURNS the Processor on, and hands the computer over to the Operating System.

An optical drive, (CD/DVD drive) will operate even if the Operating System doesn't. It's a mechanical device that uses 12 Volts.
(One example of an Operating System is Windows XP ]

How harddrives work;

Sep 25, 2010 | E-Machines Computers & Internet

1 Answer

My dell dimension has all green lights but the d is orange

Dell Support > Dimension 2400 desktop computer > Service Manual >
Advanced Troubleshooting.

I'm going to change up my usual method of providing a solution for a Dell
product, and finding information on their support website.

Navigation around Dell's Support website leaves a lot to be desired.

Start with,

A) Type - Dell Support in your browser search bar, and left-click on the
search icon

B) This is where it will take you,

C) Now left-click on - Start Here, in the green button, under the heading -
Support for Home Users

D) Under the - Support Options heading on the left side, go down the list,
and left-click on - Manuals

E) Give it a couple of seconds, and the - Get Manuals for Dell Products,
window will come up.

F) Under the middle heading - Choose a Model, left-click on - Select Model
in the green button

G) Now click on - Desktops

H) Click on - Dimension

I) Scroll the list down, click on 2400, then go down, and click on - Confirm

J) Click on - English

K) Under the blue HTML Documents heading, left-click on View, to the right of
Service Manual

You are now here,

In the list left-click on Advanced Troubleshooting

Look at the chart under the heading - Diagnostic Lights

"Another failure has occurred"

Going down the chart you see the possible failures that can occur.
Indication is to "Ensure that the cables are properly connected to the
system board, (Motherboard), from the Harddrive, CD drive, and DVD drive."


Are you aware of how to do this?
How to open your computer case, alleviate Static electricity from your body
BEFORE, you reach inside your UNPLUGGED from power computer, and
also know what cables they are referring to?

Go back to the main menu.
Left-click on Removing and Reinstalling Parts
Left-click on - Drives

Adding or Replacing a CD or DVD drive, shows you where the drive/s are
Replacing a Harddrive, shows you where the Harddrive is located.

The Harddrive, and the optical drives, (CD/DVD) are IDE.
Also known as PATA.

They use this type of interface data cable,

Must be plugged in tightly, and in the correct orientation.

They use this type of power cable, (standard 4-pin Peripheral power cable)

This power cable must be plugged in tightly to those peripherals also.
(Harddrive's, and optical drives are Peripheral components)

Anti-Static Precautions:

Your body carries Static electricity.
Static can fry out (Short Circuit), the delicate hardware components inside
a computer.

Computer Unplugged from power, computer case open, working on a table,
TOUCH the metal frame of the open computer case, to relieve your body of

If you leave your computer in the middle of working on it, upon your return
Touch the metal frame again.

See if the cables above are connected tightly. If there is ANY doubt, it doesn't
hurt to unplug them, and reconnect them.
After you have done so, plug the computer back into power, WAIT 1 minute,
turn the computer on.

Suggestion is to leave the computer case open at this time, and Do Not reach
inside. You are testing. If there is a chance that children may access your
computer before you are done testing, then close the computer case.

My suggestion to leave the computer case open, is that you may have to go
back inside, if the above does not cure your problem.

Would like to know your findings. You can post back in a Comment.

Jul 18, 2010 | Dell Dimension 2400 PC Desktop

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