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The gateway that will not power up

I can pull the power cable, power light comes on. harddrive light will come on for a few seconds and I can feel it. open and close the cd and can feel that wind up, no display. heatsink fan will start and then stop, it is not free moving, it will not spin. I am thinking it is the motherboard or power supply which I believe is part of the motherboard? I am medium on laptops. Power light will come on. I am attempting to fix this for a friends son but it looks like it will cost to much. I would like to dump the harddrive but I don't have the cables. What is that cable called? thank you.

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  • 426 Answers

I have an adapter for the hard drive have just order 5 of them i havent received them yet(i can send one your way for a few bucks if you would like) its not the power supply if things will spin up... check the voltage on the adapter and see if the voltage is what it should be , i will get you a link to a flow chart and see if that will help if you... you can e-mail me at Fixya@whyPayForHelp.org for a faster response. so the computer WILL NOT stay on? check on e-bay and see if you can get a fan.... also see if you can get me a model number serial number and config number so that i can look at the base componets , worst case scenario you can ship the laptop to me and i can have a look at it (i will provide all info, necessary so you know i wont steal it ) :) otherwise if you have a webcam i can also look at it while you have it near another pc

http://www.whypayforhelp.org/tutorials/powerflowchart.gif

Posted on May 27, 2008

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Posted on Jan 02, 2017

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1 Answer

Gateway dx300 hard drive


Gateway DX300 Desktop PC is a series.

Could be a Gateway DX300MC, or DX300QS, or DX300S, or DX300X,

http://support.gateway.com/support/supinfo/index.asp?pg=2&file=DX300series.html

Fortunately all models in the series use a SATA harddrive.

[ Gateway DX300X Desktop PC used as an example,

http://support.gateway.com/s/PC/DX300/1008555/1008555nv.shtml

In the list click on - Components
On this page scroll down to the bold subheading - Harddrives

All models came with a Western Digital harddrive, but it doesn't matter what the harddrive manufacturer is, that you use ]

What size in GB amount? Depends on what you want. I myself wouldn't go more than 320GB.
That is because your anti-virus program has to sift through the harddrive.

The larger the harddrive, the longer it takes.

For more capacity, I would install a 1TB harddrive into an external enclosure, and use it connected to the computer, with it's USB cable.
(It will also come with an additional external power supply)

But that is just me.

Bear in mind that a new harddrive has no Operating System on it.
You have to purchase a genuine copy of Windows, and install it.
(This is if your harddrive presently on that Gateway is bad)

[ Microsoft makes one Master disk. From it all GENUINE copies are made, and sold to the consumer ]

Regards,
joecoolvette

May 20, 2012 | Gateway 310S (2900621) PC Desktop

1 Answer

Proper installation of tower wires


According to Gateway Support, the Gateway 505GR desktop computer uses an Intel (Ausberg) 915G motherboard,

http://support.gateway.com/s/PC/R/3724/3724iv.shtml

Intel (Ausberg) 915G motherboard,

http://www.ascendtech.us/itemdesc.asp?ic=MB4GWAUGSBURG

Scroll down to the photo with the sections marked in red.

In the top link, looking at the motherboard with the computer case open, the USB and Firewire (1394a) cables, can be seen attached to the motherboard near the letters D, E, and F.

In F that red cable is a SATA cable. One end attaches to the back of the SATA harddrive, (The angled end), and the other end of the SATA cable attaches to one of those SATA headers on the motherboard.
(SATA header = SATA connector on motherboard)

Preferred SATA header for the Harddrive is SATA 1.
DOESN'T matter though. That's the beauty of SATA. You can plug the SATA data cable into ANY SATA header on the motherboard, and BIOS will find the harddrive.


In the second link, looking at the motherboard photo shown, and comparing it to the view of the motherboard as mounted in the computer case, the Front Panel header is at the very Bottom Right.

Two rows of pins in a White rectangular shaped header,

http://www.ascendtech.us/itemdesc.asp?ic=MB4GWAUGSBURG

(S points to Front Panel header)

[ The plastic front of a desktop computer is the Front Panel.
The area of pins on the motherboard, that the Front Panel wires go to, is the Front Panel header ]

A) Top row has Even numbered pins
B) Bottom row has Odd numbered pins.

http://www.intel.com/support/motherboards/desktop/sb/CS-009016.htm

1) Power LED = Power On LED light
2) Hard Drive Activity LED = LED light that flashes (Usually red in color) when your harddrive is active. Being used.
3) Reset switch = Reset Button. The Reset switch is behind the Reset button. (IF the computer uses a Reset switch)
4) Power Switch = Power On switch
5) Forget about Pin 9. That's for 5 Volts DC - Out. Used by factory.

Which wires coming out of the Front Panel, are the Power On wires, Harddrive LED light wires, Power On switch wires, etc.?

Remove the Front Panel, and trace where the wires end.

IF, the wires already installed coming from the motherboard to the Front Panel, are Too short, you should make notes before you remove them from the motherboard.

Note what color pair of twisted wires, went to where, in the Front Panel.
Compare to the chart of the Front Panel header given above.
(IF any wires are still connected to the Front Panel header on the motherboard)

Once the Front Panel is removed, it's usually pretty easy to trace the two wires up to the Power On switch.
Same for the Power On LED light.
Again, same for the HarDDrive activity LED light.

The SATA harddrive requires a DATA cable, and a SATA power cable.

The connector for a Data cable has 7 contact pins. It is the shorter connector.

http://en.wikipedia.org/wiki/File:SATA_Data_Cable.jpg

The connector can be at a 90 degree angle as shown, or a straight connector.
IF the data cable has an angled connector, it plugs into the Harddrive.
Straight connector goes to the motherboard.

The connector for a SATA power cable has 15 contact pins. It is the longer connector,

http://www.playtool.com/pages/psuconnectors/connectors.html#sata

Note the L shape of the connectors for the SATA data cable, and SATA power cable.

Also;
This is a 4-pin standard Peripheral power cable. Commonly misnomered as a 'Molex' power cable,

http://www.playtool.com/pages/psuconnectors/connectors.html#peripheral

IF, the SATA harddrive has a provision for a SATA power cable, AND a 4-pin standard Peripheral power cable, ONLY use just the SATA power cable.

Using both power cables will burn up the harddrive.
May not happen immediately in some cases, but WILL eventually happen.

For additional questions please post in a Comment.

Regards,
joecoolvette

Nov 17, 2011 | Gateway 505GR PC Desktop

1 Answer

I WANT TO KNOW HOW TO ADD A SECOND HARDDRIVE TO MY GATEWAY ESSENTIAL 500 COMPUTER


If your additional Hard drive is SATA use SATA cable and SATA power to get it done.
Or else use IDE and D type power to connect.

Make sure that you have switched off the computer before installing the HDD

Thanks,
Satheesh

Jan 21, 2011 | Gateway Essential 500 PC Desktop

1 Answer

Gateway dx 4820 power up problem


Let's start with some of the basics.

1) Since you were checking connections on the motherboard, was the power unplugged from the computer, AND did you follow Anti-Static precautions?

[Anti-Static Precautions:

Your body carries Static electricity.
Static WILL fry out (Short Circuit), the hardware components inside a computer.

You may not even see it, or feel it.

Computer unplugged from power, computer case open, computer on a table.
TOUCH the metal frame of the open computer case to relieve your body of Static.

Should you get up in the middle of working on your computer, and leave, upon your return Touch the metal frame again.
Or use an ESD wrist strap, and connect the alligator clip to the metal frame ]

2) Computer unplugged from power, anti-static precautions followed, remove all ram memory modules, and reinsert them. In fact, it would behoove you to clean the contact pins on the bottom of the ram memory modules, before reinserting them.

Clean with a pencil eraser. Remove the eraser dust, with air pressure from a can of compressed air for computers, or air pressure from your mouth may be sufficient.

You may have bumped the ram memory modules.
Even if they look to be seated, it only takes a few minutes to remove, and reinstall.

After time, corrosion can develop on the gold plated contact pins, at the bottom of the ram memory modules. Doesn't take long to clean them with a pencil eraser.

Handle the ram memory module by the body. The body, is coated with a clear see-through protective plastic.

http://en.wikipedia.org/wiki/File:Generic_DDR_Memory_%28Xytram%29.jpg

The above link, is only provided for an illustration of the gold plated contact pins, I am referring to.

It is DDR Sdram ram memory, and has 184 contact pins. 92 on each side.

Your computer uses DDR3 Sdram ram memory.
Has 240 contact pins. 120 on each side, and the Locating Notch is in a different place.

3) Are you sure the 4-pin ATX +12 Volt power cable, is plugged in tightly to the motherboard?

http://www.playtool.com/pages/psuconnectors/connectors.html#atx12v4

This is power for your Processor.

http://support.gateway.com/s/desktop/2009/gateway/dx/dx4820/DX4820nv.shtml

SATA power cable is plugged in tightly to your SATA harddrive?

http://www.playtool.com/pages/psuconnectors/connectors.html#sata

If your SATA harddrive has provisions for plugging in a SATA power cable, and a 4-pin Peripheral power cable, BE SURE that only the SATA power cable is plugged in.

Plugging both in will fry out the harddrive. Maybe not right away, but will down the road.

http://www.playtool.com/pages/psuconnectors/connectors.html#peripheral

Reply back in a Comment.

Jul 03, 2010 | Gateway DX4820-01 PC Desktop

3 Answers

Slow flashing blue power lite. Monitor shows no


First when you power up the computer press F8 key then enter in enable vga mode.
If you are able to enter then go to start menu->control panel->display property ->settings.
Change screen resolution to 1024*768 then apply and ok.
But if you are not able to see safe mode and other menu.
Then open cpu cabinet .
Refix RAM memory.
Pull cmos cell from motherboard for 10 minutes.
Reattach all connection harddrive.
Open processor fan and processor remove dust from all parts.
Make sure motherboard is not ground with cabinet.
Remove PCI cards if any.
After all above still same then change RAM then try.
Let me know if you need further assistance.
Thanks for using FixYa.

Dec 19, 2009 | Gateway DX4640-UBC01A PC Desktop

2 Answers

Computer will power up but won't boot


It seems you have done things i would have done to find the problem.
Have you check the switch mode power supply?
Leave the components connected (test under load) and power up and check the voltages on oe of the power plugs (4 pin), the voltages for 12 volts (yellow wire) and 5 volts (red wire). The 5 volts is the most important power supply, it is for the electronic circuits. If the voltages are below 10% then this could be the problem.

Nov 25, 2009 | Computers & Internet

1 Answer

Gateway 5056 Media center doesn't boot everytime.


did you look on gateways website for a bios update. the firmware on your motherboard maybe corrupt. go here and check since I dont have your serial number... gateway has a java based scanner that might be able to repair it for you

http://support.gateway.com/support/drivers/dlcenter.asp

please rank me if you can

Jun 22, 2009 | Gateway GT5220 PC Desktop

1 Answer

Actiontec wireless router


This is a Wireless Gateway not a router. Although the Actiontec website says that it uses NAT firewall like a router would.

If you do not get any green lights this usually means the wireless gateway is broken. Try plugging it into power but not the modem. Wait a few seconds. Are there any green lights?

If so, then the gateway is not configured correctly to work with your modem. You may have a smart modem. Call your ISP, for help.

If not, then it is probably a bad gateway. You can try to connect to the configuration web page that comes with the gateway. OR Power on the unit while holding down the Reset button for a minute. This will reset it to factory defaults.

ActionTec

Nov 20, 2007 | Actiontec (GT704WG) Router

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