Question about Computers & Internet
If you cannot access the Internet at all which means that you cannot open sites like www.fixya.com and www.google.com then call ATT. They can verify that your service active and troubleshoot problems. Their support is free but it can take a bit of patience.
If your only problem is accessing Gmail then ATT cannot help. It is likely that you have the wrong user name or password. Only Gmail can reset your password.
Another possiblity is that you have an Antivirus/Firewall program that is blocking Gmail. Look for this type of software on your computer and see if you can temporarily disable it to determine if it is causing the problem. (E.g. Norton, McAfee, AVG) The software's help function or the maker's website should provide you with more detailed assistance if this is the cause.
I hope this helps. Good luck!
Posted on Oct 04, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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