Question about Audio Players & Recorders
I had this exact same problem with my rock-chip based MP4 player; the Pure P970. Several dedicated USB chargers were used to try to charge the unit to no avail, and no pin-hole exists on this model for a hard-reset, however it was found that the P970 can be reset, thus solving the "dead player" problem, by simultaneously depressing the "vol" button and sliding the power/hold switch to the on position for the normal period of time it takes to switch the unit on during ordinary operation. Voila! The unit resets and all is well again!
Posted on Sep 10, 2009
Just reset mine with a toothpick, the reset is on the side..I hope this helps
Posted on Oct 13, 2008
Did your player come with the wall plug attachment to charge it? If not, find yourself a USB style wall charger (there are MANY 3rd party brands out there) that will charge a USB device. Output from the transformer should = 5v DC and 1000 mA. Alot of times your PC will not detect the charging circuit, and will only detect the player as a mass storage device. If a 3rd party charger will not work, you have a defective item, and should contact the people that you purchased it from.
I sell Rockchip players, and also have a charger that will work for it, if you cannot find one at your local electronics shop. Contact me @ customerservice@SendMeGamesNow.com if you have more questions.
Posted on Aug 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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